Ratings based on 991 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Close to shopping, sites, and ski locations
by A verified traveler
Posted 17 Nov 2024
We stayed there the week before ski opening and it was amazing. Some outlets still closed but the hotel cleanliness, staff friendliness are second to none.
by A verified traveler
Posted 14 Nov 2024
Cozy and quiet with little to no problems.
by A verified traveler
Posted 10 Nov 2024
Sonnenalp is a great family owned hotel. It does have what seems like very low ceilings, so it makes it feel less luxurious, but it is still a wonderful property with kind staff. The room was very warm & would not cool down without opening the windows, and that was frustrating, but overall was a very nice experience.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Everything was awesome
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 21 Oct 2024
Overall it was a great trip. However, my husband and I got food poisoning. We narrowed it down to either the cookies they give you at turn down service or from the coffee cups meant to be used with the Nespresso machine. We happened to be in our room one morning when maid service came around and she definitely was wearing gloves but used those gloves to clean the toilet and then handle mugs. Really gross when I think about it. Majority of the staff was great, superb. One bell hop may have been having a bad day but totally hit my child with the cart and didn’t even stop to see if they were ok. A lot of highlights but also some worrisome things observed.
by A verified traveler
Posted 18 Oct 2024
