Ratings based on 39 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
We had an excellent stay , Madelina was super helpful and friendly, delicious breakfast, very clean
by A verified traveler
Posted 4 Apr 2024
This is a very clean, simple, quaint hotel. The staff is extremely friendly and polite. Most staff don't speak English, which is more my fault for not being able to speak Portugese. However, we did our best communicating via charades etc and a whole lot of laughing! All the staff were a delight. We ended up at this hotel in Vagos because it was Easter Weekend and we could not get a reasonable place Aveilo. It's about a 20 minute drive to Aveilo. There really is not much to see in the town of Vagos but it really is a nice small friendly Portugese town. We wandered around town a little bit but it's not really a tourist town which means there are not alot of tourists and everyone only speaks Portugese. If you need a great, small hotel for a night or two at a great price with a very decent breakfast than I would recommend this place.
by A verified traveler
Posted 14 Oct 2023
-
Comment from Hotel Management
17 Nov 2023 by Maria Luís, Hotel Management
Muito obrigada Sra. D. Dalia pela sua excelente avaliação.A nossa equipa está muito satisfeita.Aguardamos ansiosos pela vossa próxima visita.Com os melhores cumprimentos
by A verified traveler
Posted 9 Oct 2023
great service thank you
Comment from Hotel Management
10 Oct 2023 by Maria Luis, Hotel Management
Thank you very much for your opinion, Mr. BruceIt was a great pleasure to give you a good stay.You will always be welcome at Hotel Santiago.
by A verified traveler
Posted 7 Oct 2023 on Hotels
Perfect stay with easy parking
Comment from Hotel Management
10 Oct 2023 by Maria Luís, Hotel Management
Mrs Nella, you will always be welcome at Hotel Santiago!We work daily to provide you with the best stayThank you very much for your excellent feedback.
by A verified traveler
Posted 25 Oct 2022
Excellent customer service
by A verified traveler
Posted 28 Apr 2019
Great staff. Shower wasn't hot enough for my liking. WiFi not great
Comment from Hotel Management
7 May 2019 by Maria Mateus, Hotel Management
Thank you very much.
by A verified traveler
Posted 17 Jul 2018
Comment from Hotel Management
12 Aug 2018 by Maria Mateus, Hotel Management
Gratos pela sua resposta.
A Equipa do Hotel Santiago
by A verified traveler
Excelente
Posted 6 Aug 2024 on HotelsOtimo serviço, otima lcalização, pessoal muito competente , simpatico e prestavel.
Comment from Hotel Management
24 Aug 2024 by Maria Luis, Hotel Management
Muchas gracias por su excelente comentario.Fue un gran placer darle una estancia maravillosa.Siempre será bienvenido en el Hotel Santiago.Hasta pronto.Un cordial saludo
by A verified traveler
Posted 31 Jul 2024
Muy bien situado. Personal muy amable y buen desayuno. Petfriendly
Comment from Hotel Management
24 Aug 2024 by Maria Luis, Hotel Management
Muchas gracias por su comentario Amparo.Nuestro equipo se enorgullece de haberle proporcionado una gran estancia.Siempre será bienvenida en el Hotel Santiago.Hasta pronto.Un cordial saludo
