Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Really beautiful hotel. Quiet and relaxing. The staff were very welcoming and helpful. I wish i could have stayed longer.
by A verified traveler
Posted 17 Aug 2024
I booked a 3-night stay at Vagia Traditional Hotel through Expedia and reached out to the hotel directly to confirm my reservation. The owner, who is part of the family that owns the hotel, confirmed our booking just three days before our arrival.
However, while we were on a ferry to Aegina, just an hour before our arrival, I received an email from the hotel (sent by the Hotel’s manager and owner) stating, “There is a problem with a small infestation in the room, and it will be unusable for the next 3 days.” How convenient—just one hour before our arrival, a single room is suddenly affected, and the treatment will take exactly 3 days.
I know this was a lie, and the entire story was fabricated to cancel my reservation. I believe the real reason for the cancellation was greed.
Without consulting us, the owner took it upon themselves to book us into a different hotel in a different town, claiming it was a better option because it had a pool. Imagine booking a hotel in the heart of Athens, in Plaka, and then finding yourself in Pangrati. While Pangrati is a nice neighborhood, it’s not what you chose. It’s incredibly rude and presumptuous to decide for your customers what’s best for them.
I wouldn’t trust this hotel or its management with anything. Who knows if they properly clean the rooms or use quality ingredients in their meals? Establishments like this don’t last. I strongly advise staying away from this hotel and its management.
Comment from Hotel Management
6 Sep 2024 by Noti, Hotel Management
Dear [Reviewer],We are truly disappointed by your review, especially as you did not stay with us to fairly evaluate our services. Allow me to clarify the situation: we transferred your reservation to another hotel in full compliance with the booking rules and regulations of the platform you used, Expedia. The decision was not taken lightly, but due to an issue with the room that would have affected your stay, we ensured that you were relocated to an equivalent, if not superior, accommodation with added amenities like a pool—something we thought would enhance your experience.We understand your frustration with the timing, but suggesting that we acted out of greed is simply untrue and unfair. As a family-owned business that has operated successfully for nearly 50 years, our reputation has been built on honesty, integrity, and customer satisfaction.What’s even more concerning is the fact that you made assumptions about our food quality and cleanliness without ever experiencing them firsthand. Writing such a review when you did not stay with us or sample our services is not only misleading but also damaging to a business that has always strived to provide its guests with an authentic and warm Greek experience.It’s unfortunate that instead of appreciating the efforts made to ensure your comfort, you’ve chosen to spread misinformation. We take great pride in our long-standing history, and the loyalty of our guests speaks to the quality of our services. We wish you well in your future travels.Sincerely, Vagia Traditional Hotel
by A verified traveler
Posted 18 Jun 2024
All perfect
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by Notis, Hotel Management
Dear Alynda,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Vagia. We genuinely appreciate all feedback, as it helps us improve our services and guest experience.We are truly sorry to learn that your experience did not meet your expectations, as reflected in the 2 out of 10 rating. Your satisfaction is of the utmost importance to us, and we strive to ensure every guest feels well taken care of during their stay. It is particularly disheartening because we recall your request to extend your stay, which made us believe you were enjoying your time with us.Unfortunately, as we did not receive specific reasons for the low rating, we are unable to address your concerns directly. We would greatly appreciate it if you could provide us with more details about what aspects of your stay were unsatisfactory. This information will be invaluable in helping us make the necessary improvements.At Hotel Vagia, we pride ourselves on delivering exceptional service, and we are committed to learning from every guest's experience. If you would consider giving us another opportunity to host you, we would be more than happy to ensure your next stay is truly memorable.Please feel free to contact us directly at chaldaios@gmail.com to discuss your concerns further. We genuinely hope to have the chance to welcome you back and provide you with the superior experience that many of our guests have enjoyed.Warm regards,
by A verified traveler
Posted 4 May 2024 on Orbitz
Great stay. The property and patio area were lovely. The pies and cakes were delicious. I stayed 3 days and wished I could have stayed longer.
by A verified traveler
Posted 19 Oct 2023
by A verified traveler from Kamloops
Posted 19 Sep 2023
The property was beautiful and the hosts were very kind and helpful. The hotel is walking distance to the beach with different places to eat along the way. We were offered a continental breakfast which was delicious! I would definitely stay again!
by A verified traveler
Posted 11 Sep 2023
Amazing host
by A verified traveler
Posted 18 Aug 2023 on Hotels
by A verified traveler
A quiet little getaway
Posted 8 Jun 2023 on HotelsQuaint little hotel in a quiet area about 20 min from Aegina port. A few min walk from the beach. The grounds are beautifully kept and the staff are very friendly and welcoming. Perfect getaway to unwind.
