Ratings based on 19 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
From the time you check into the hotel to checkout, property has been disappointing than what was pictured online.
1. Breakfast was disappointing. There was a hair that was found in food. At the time, there was a pancake where we request a maple syrup however, there was manager with glasses who said this is how pancake is eaten without maple syrup. He didn’t know what was maple syrup was. Instead of saying they don’t have it, he started arguing back.
2. They advertised there is car parking availability however it is pretty much dirt road in front of the hotel. There is no parking.
3. Hotel rooms and bathroom were decent.
4. GM Aslam was quite appreciative of the feedback that we had given him and willing to make some changes.
by A verified traveler
Posted 25 Dec 2023 on Hotels
by A verified traveler
Posted 13 Nov 2023
by A verified traveler
Posted 20 Dec 2022
by A verified traveler
Posted 9 Jan 2020 on Hotels
by A verified traveler
Posted 22 Aug 2019 on Hotels
by A verified traveler
Excellent stay
Posted 12 Jul 2019 on HotelsCheck In Team followed up to confirm arrival time and were ready when I reached so that check in was very quick. Request for extension of check out time was handled well and the front desk were very helpful. Overall, stay was excellent and this would be the hotel of choice for my future visits to Vadodara
by A verified traveler
Posted 16 May 2019 on Hotels
by A verified traveler from pune
Business hotel
Posted 9 Sep 2018 on HotelsNice ambience. Centrally located. Good breakfast. Friendly staff. Efficient check in n out. Clean neat rooms.
Comment from Hotel Management
11 Sep 2018 by Mangesh , Hotel Management
Dear Mr. Jaiswal, Greetings from Hotel Suba Elite, Vadodara , Gujarat !! Thank you for sharing such a wonderful, detailed review of your stay with us. We appreciate your time in writing to us. We are delighted by your comments and glad that you loved our facilities and services. As you know we aim to provide the finest personal service to our guests, it is always gratifying to receive such wonderful feedback for our Team efforts . I once again thank you for sharing your experience with us and look forward to welcoming you back very soon
Recommended
for Personal Eventby A verified traveler
The worse experience of my life.
Posted 20 Feb 2018 on HotelsNever have I ever been so frustrated and angry with any hotel stay. I stayed alone in a single occupancy room. My wife is a local resident who was staying at her brother's place in the city for the time being. When she wanted to visit me; to help me pack for our departure the next day; I was asked to provide Certificate Of Marriage. The manager on site called me and said there's a "female visitor" to see me and it is against hotel policy. WHAT ?!
I had stayed at the Gateway Hotel (another local hotel) for five days prior to this. Not a single person ever asked anything about any of the persons who visited me including my wife.
I understand asking for the ID is necessary, but what kind of a hotel asks for marriage certificate?
What reasonable person carries certificate of marriage with them when they travel?
What a person does in his/her private space inside their room should be their own business and the hotel should be professional about asking for ID and documents.
Highly disappointed. Will advise not to book this hotel. Insulting and rude manager who does not have a clue about customer service.
Comment from Hotel Management
23 Feb 2018 by Hotel Suba Elite, Hotel Management
Dear Mr.Faizan, Greetings from Hotel Suba Elite, Vadodara , Gujarat !! Thank you for sharing such a wonderful, detailed review of your stay with us. We appreciate your time in writing to us via Expedia. We APOLOGIES that we couldn't able to make your stay comfortable as concern to above comments given by you, but as per hotel visitor policy we have followed the same but, We will surely work on it for your future booking. As you know we aim to provide the finest personal service to our guests, I once again thank you for sharing your experience with us and look forward to welcoming you back very soon ! Please write directly to us for any assistance or information you may have. Warm Regards,
