Ratings based on 91 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Food, amenities
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for sharing your experience at the Four Points by Sheraton, Vadodara! With a mission to provide superior customer service, we take immense pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback as a valued customer will be shared with the team to further inspire and motivate them in delivering exceptional customer service.Thank you for staying at the Four Points by Sheraton and we hope you choose to stay with us again whenever your travel needs bring you back to Vadodara.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by General Manager, Hotel Management
Dear Valued Guest,First, we would like to thank you for taking time to write a candid review regarding your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each stay. I greatly appreciate your comments about aspects of your overall stay experience, rest assured that we will do our very best to give our guests a satisfying stay.In our aim to take great care of our hotel and guests, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.I hope that I can convince you to change your mind about another visit to our property. Please feel free to reach out to me directly on my email address ankush.sood@fourpointsvadodara.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 15 Dec 2024
Keep up the great service!
Comment from Hotel Management
16 Dec 2024 by General Manager, Hotel Management
Dear Valued Guest,We are very delighted to receive your favorable review of your recent stay at Four Points by Sheraton, Vadodara!Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a wonderful experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 17 Aug 2024 on Hotels
This was my 6th stay in the last 3 years. Very good experience as always. Staff was super helpful.
Comment from Hotel Management
23 Aug 2024 by General Manager, Hotel Management
Dear Valued Guest,We extend our heartfelt gratitude to you for selecting Four Points by Sheraton, Vadodara for your recent visit. It was truly a delight to have you as our guest.Your satisfaction is our utmost priority, and we are thrilled to learn that you had a wonderful experience with us. Your recognition of the genuine care and attentiveness displayed by our dedicated staff members is deeply appreciated. Providing exceptional service to esteemed guests like yourself is our foremost goal, ensuring that each visit is nothing short of unforgettable.The entire team joins me in expressing gratitude for the privilege of serving you and we eagerly anticipate the opportunity to welcome you back on numerous occasions in the future.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by General Manager, Hotel Management
Dear Valued Guest, Thank you sincerely for taking the time to share such a glowing review of your recent stay with us. It brings me immense joy to learn that we were successful in meeting and even exceeding your expectations, ensuring your comfort throughout your visit.Your feedback is immensely valuable to us and I want to assure you that every comment, suggestion and observation has been duly noted. We are committed to using this feedback to enhance our services and facilities continually.We eagerly anticipate any further thoughts you might have and eagerly await your return.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 9 Jun 2024 on Hotels
Good location, well maintained facility and service. Restaurant menu was good too. All in all, it was a great stay.
Comment from Hotel Management
10 Jun 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Four Points by Sheraton Vadodara and it was certainly a great pleasure having you with us.I am very pleased knowing that you had an amazing stay and have recognized the courteousness and attention provided by our caring staff. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Four Points by Sheraton Vadodara.The team and I are grateful for the opportunity to have been of service to you and will look forward to welcoming you back many more times.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 14 May 2024
Everything was good
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Four Points by Sheraton Vadodara and it was certainly a great pleasure having you with us.I am very pleased knowing that you had an amazing stay and have recognized the courteousness and attention provided by our caring staff. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Four Points by Sheraton Vadodara.The team and I are grateful for the opportunity to have been of service to you and will look forward to welcoming you back many more times.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 18 Apr 2024 on Hotels
Comment from Hotel Management
20 Apr 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for staying at Four Point by Sheraton during your recent trip to Vadodara. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Four Point by Sheraton Vadodara, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by General Manager, Hotel Management
Dear Valued Guest,Thank you for sharing your experience at the Four Points by Sheraton, Vadodara! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Four Points by Sheraton and we hope you choose to stay with us again whenever your travel needs bring you back to Vadodara.Warm Regards, Ankush SoodGeneral Manager
by A verified traveler
Posted 13 Mar 2024
Comment from Hotel Management
3 Apr 2024 by General Manager, Hotel Management
Dear Valued Guest,Please accept our sincere apologies for the dissatisfaction in the services experienced by you during your recent visit with us. As we continue to improve our hotel and services, comments such as yours provide us with valuable feedback in identifying areas that concern our guests. We would be certainly working upon it so that we could meet your expectations in your next visit to us. I and my entire team look forward to welcome you back at Four Points by Sheraton Vadodara.Warm Regards,Ankush SoodGeneral Manager
