Ratings based on 28 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gibsonton
Posted 2 Jan 2025
goof
by A verified traveler from Pinner
Posted 31 Dec 2024
Reception staff not helpful they didn’t make things clear I ended up paying extra towards dinner
Some of the restaurants staff did not listen to request properly
Housekeeping staff wiped mugs and water glasses with a dirty cloth
Coaster not changed used same wet coasters until I asked to replace them
Comment from Hotel Management
2 Jan 2025 by Venkat Bhuvaneswaran, Hotel Management
Dear Harshila,Thank you for taking out the time to share your feedback. We sincerely apologize for the inconveniences you have encountered during your visit. Your experience does not reflect the high standards of service that we strive to maintain.We have shared your concerns internally with our team and are taking necessary steps to prevent such occurrences in the future. We are committed to making the necessary improvements in our endeavour to enhance our guests' experiences. We hope to have the opportunity to welcome you back soon again and provide you with a stay that truly reflects the quality of our service.Sincerely,Team Fairfield by Marriott Vadodara
by A verified traveler
Posted 23 Dec 2024
The property is on the modern side and is clean. The staff are friendly and courteous. The location is very convenient for shops and restaurants.
Comment from Hotel Management
23 Dec 2024 by Venkat Bhuvaneswaran, Hotel Management
Dear Nisha,Thank you for your kind words and for taking the time to share your experience at Fairfield by Marriott Vadodara. We are delighted to hear that our commitment to cleanliness and the dedication of our staff contributed positively to your stay.Maintaining a pristine environment is a top priority for us, and it's rewarding to know that our efforts have met your expectations. Our housekeeping team works diligently to ensure every area of the hotel is immaculate, and your recognition of their hard work is truly appreciated.Once again, thank you for your positive feedback. We look forward to welcoming you back to our hotel in the future and ensuring your next visit is just as enjoyable.Warm Regards,Team Fairfield by Marriott Vadodara
by A verified traveler
Posted 24 Oct 2024
I don't like it
Comment from Hotel Management
29 Nov 2024 by Venkat Bhuvaneswaran, Hotel Management
Dear Keyur,We regret hearing about your negative experience at our establishment and take complaints very seriously. Could you please provide further details on what went wrong? This will help us thoroughly investigate the incident, apologize accordingly, and ensure it does not happen again in the future.Warm Regards,Fairfield By Marriott Vadodara
by A verified traveler
Posted 24 Oct 2024
Property is best location,but staff need more more training,I m totally disappointed,that is not international standard
by A verified traveler
Posted 22 Oct 2024
Staff very helpful and accommodating
Comment from Hotel Management
23 Oct 2024 by Venkat, Hotel Management
Dear Vandan,Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience with our service department. Our goal is to satisfy our customers, and we are delighted that you enjoyed your time with us. We look forward to welcoming you again in the future.Warm Regards,Team Fairfield By Marriott Vadodara
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Venkat Bhuvaneswaran, Hotel Management
Dear Sameer,Thank you for taking the time to provide us with your feedback. We are pleased to hear that you had a positive experience with our service department. Our goal is to satisfy our customers, and we are delighted that you enjoyed your time with us. We look forward to welcoming you again in the future.Warm Regards,Team Fairfield By Marriott Vadodara
by A verified traveler
Posted 27 Sep 2024 on Hotels
Comment from Hotel Management
1 Oct 2024 by Venkat , Hotel Management
Dear Mohammad,Greetings from Fairfield by Marriott Vadodara, Thank you for taking the time to share your review on Expedia. . Could you please provide further details on what went wrong during your stay that you had to mark us a 6/10? This will help us thoroughly investigate the incident, apologize accordingly, and ensure it does not happen again in the future.Warm Regards, Fairfield by Marriott Vadodara
by A verified traveler
Good feedback
Posted 4 Sep 2024 on HotelsThe stay was amazing, they staff was wonderful, specially jayankar and Varun from the front desk. The staff from restaurant Krishnedu and Timir.
Comment from Hotel Management
5 Sep 2024 by Venkat Bhuvaneswaran, Hotel Management
Dear Jagdish,Thank you for your outstanding review. We are thrilled to hear that you loved your experience; our team will be very pleased to learn of your praise.Customer experience and satisfaction are our top priorities, and your feedback reaffirms the effort we put into our work.We will personally convey your appreciation to Jayankar, Varun, Krishnendu and Timir who ensured all your needs were met, and share your encouraging words with them.We look forward to welcoming you back.Warm Regards,Team Fairfield by Marriott Vadodara
by A verified traveler
Posted 4 Sep 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Venkat Bhuvaneswaran, Hotel Management
Dear Jagdish,Thank you for your review; it is truly appreciated. We look forward to welcoming you back and are grateful that you chose us.Warm Regards,Team Fairfield By Marriott Vadodara
