Ratings based on 837 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 18 Nov 2024
I am shocked that this is a Wyndham listing/location.
There was patchwork on the wall in the bathroom that was sloppy, missing paint in the bedroom area, a musty smell throughout the hotel, and especially in the bedrooms. Somebody in the room close to me was smoking, and it was coming through the walls when I reported to management to enter my Room Which I did not. I am a non-smoker so I could smell it. I felt like they should check the rooms around me. The front desk, professional.
Comment from Hotel Management
19 Nov 2024 by Guest Relations Manager, Hotel Management
Hello Jennifer,Thank you for sharing your feedback about your recent stay with us. We're sorry to hear the issues your encountered in your room and a guest smoking in the room close to you. We try our best to have guest not smoke in their room or throughout the hotel but cannot control the situation when they decide to break policy behind closed doors. We do take appropriate measures upon their check out. We apologize this was an inconvenience during your stay and sincerely appreciate you reporting the issue to management. Your kind comment about our front desk is forwarded to them who will be encouraged by your remark. We do hope we receive another chance to host you.
by A verified traveler
Posted 18 Nov 2024
Very close to hwy and perfect food selection near by
Clean and friendly
Comment from Hotel Management
19 Nov 2024 by Guest Relations Manager, Hotel Management
We appreciate your business and thank you for your feedback. We hope to see you again soon.
by A verified traveler
Posted 15 Nov 2024
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Comment from Hotel Management
15 Nov 2024 by Guest Relations Manager, Hotel Management
Dear James,I am not sure how to translate your comment but thank you taking the time to let us know of your stay. I am assuming you had a good stay with us by looking at the rating you have given us. We hope to see you again.
by A verified traveler
Posted 13 Nov 2024
Everything was great
Comment from Hotel Management
13 Nov 2024 by Guest Relations Manager, Hotel Management
We appreciate your business and are glad we met your expectations. Thank you for staying with us and we hope to see you again soon.
by A verified traveler
Posted 13 Nov 2024
Very quiet and peaceful
Clean & had amazing breakfast
Comment from Hotel Management
13 Nov 2024 by Guest Relations Manager, Hotel Management
We are excited you enjoyed your stay with us. Your feedback will be shared with our team. We look forward to seeing you again.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Guest Relations Manager, Hotel Management
We are excited to receive a perfect rating for your stay. Your rating will be shared with our staff members and we hope to see you again soon.
by A verified traveler
Posted 4 Nov 2024
Below average facility with slightly above average service members
Comment from Hotel Management
6 Nov 2024 by Guest Relations Manager, Hotel Management
Thank you for the kind word about our staff members. We are sorry we did not meet your expectations during your stay. We hope we have the chance to service you again.
by A verified traveler
Posted 31 Oct 2024
The Staff were very nice and professional.
Comment from Hotel Management
6 Nov 2024 by Guest Relations Manager, Hotel Management
We are honored to have served you during you stay with us. Thank you for the perfect rating. Safe travels.
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Terry,I am sorry your stay was a terrible experience. I would love to know where we failed to provide you excellent service & ask if you can send me your feedback at super8vacaville@gmail.com. I hope to hear from you.
