Ratings based on 990 Verified Reviews

3.3 out of 5
59% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Oroville

Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Johnathon,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Quality Inn & Suites Vacaville. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Quality Inn & Suites Vacaville hotel soon!Kind Regards,Quality Inn & Suites Vacaville Management
5 out of 5
by A verified traveler

Posted 16 Nov 2024
The staff were extremely friendly and accommodating. The breakfast was well stocked right up until the end with lots of choices. The area was nice and quiet with lots of parking close by. Would stay again.
Comment from Hotel Management
20 Nov 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Linda,Thank you for your lovely feedback! We're delighted to hear you enjoyed our friendly and accommodating staff, the well-stocked breakfast, and the peaceful atmosphere with convenient parking. We look forward to welcoming you back for another great stay! Kind Regards,Quality Inn & Suites Vacaville Management
3 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Ppl were great..didnt have deposit and she wavied the fee
Comment from Hotel Management
30 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Rhonda,Thank you for sharing! It’s great to hear that our staff was able to accommodate you and make your stay more convenient. We’re glad they could assist with the deposit waiver, and we hope you enjoyed the rest of your visit!Kind Regards,Quality Inn & Suites Vacaville Management
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Even though our stay was short. Great experience. It was nice to have breakfast included, had a nice variety. We were very pleased with the stay very much.
Comment from Hotel Management
30 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Jennie,Thank you for the kind words! We're thrilled that you enjoyed your short stay and found the included breakfast satisfying with its variety. It’s wonderful to hear you had a great experience, and we hope to welcome you back for a longer visit next time!Kind Regards,Quality Inn & Suites Vacaville Management
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice bathroom
Comment from Hotel Management
22 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Eduardo,Thank you for your comment! We're pleased to hear you enjoyed the bathroom during your stay. We appreciate your feedback and hope to welcome you back soon!Kind Regards,Quality Inn & Suites Vacaville Management
4 out of 5
by A verified traveler

Posted 14 Oct 2024
The staff was friendly, helpful and super accommodating to our schedule. The lobby was decorated for the season and looked great! The property is a bit dated and exterior areas did not appear to be maintained well but the room was clean and bed was comfy! Since we were only there for 8 hours it was perfect for the oricw.
Comment from Hotel Management
16 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Pamela,Thank you for your review! We're glad our friendly staff and seasonal décor made your stay enjoyable and that you found the room clean and comfortable. We appreciate your feedback on the exterior and will work to improve it. We're happy to hear the stay was perfect for the price, and we hope to welcome you back soon!Kind Regards,Quality Inn & Suites Vacaville Management
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Very clean inside the rooms, quiet.
Comment from Hotel Management
16 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Pamela,Thank you for your feedback! We’re delighted to hear you enjoyed the clean and quiet atmosphere of your room. We look forward to welcoming you back for another peaceful stay!Kind Regards,Quality Inn & Suites Vacaville Management
2 out of 5
by A verified traveler

Posted 14 Oct 2024
Peeling paint in the room, door to room old looking paint,found an insect on my bed, , breakfast was just packaged muffins and cold hard boiled eggs, you could make your own waffles, friendly staff.
Comment from Hotel Management
15 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Betsy,Thank you for your feedback. We're pleased to hear that you found our staff friendly. However, we sincerely apologize for the issues you encountered with the room's condition and the breakfast options. Your comments about the peeling paint and cleanliness are noted, and we will address these concerns to ensure a better experience for our guests. We hope to have the opportunity to serve you better in the future.Kind Regards,Quality Inn & Suites Vacaville Management
3 out of 5
by A verified traveler

Posted 1 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Quality Inn & Suites Vacaville Management, Hotel Management
Dear Edy,Thank you for your positive feedback! We're delighted to hear that you had a comfortable and safe experience during your stay. It's great to know our friendly staff made a positive impression. We appreciate your comments about the breakfast variety, and we'll certainly take that into consideration as we strive to improve our offerings. We hope to welcome you back soon for another enjoyable stay!Kind Regards,Quality Inn & Suites Vacaville Management