Ratings based on 1 Verified Reviews
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Don’t book here!! Book Hotel Avenida instead
Posted 31 Mar 2018Arrived and showed our Expedia reservation confirmation only to be told they were having trouble with their reservation system and didn’t have room for us for the night. The man at the front desk didn’t know what to do so he called the boss who proceeded to hang up on us when we tried to ask for a solution. We sat down in the lobby to use the WiFi to try and find an alternative and the man then demanded we leave immediately. Hostile, terrible service. Cannot be trusted. We ended up walking to the Main Street, dragging our bags, and luckily found an excellent alternative called Hotel Avenida - super clean, private bath, double room for only USD $10 each! Definitely book there instead!