Ratings based on 76 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Horrible

Posted 19 Jul 2024 on Hotels
Horrible do not stay there there was poop in the toilet when we first came in.
4 out of 5
by A verified traveler

Posted 12 Jul 2019 on Hotels
Our stay was very nice. The staff were helpful. The pool was adequate for the location. There was a good choice for breakfast and we were allowed to make up a lunch from the options available
4 out of 5
Recommended
for Everyone
by Richard from London

Excellent value and friendly hotel

Posted 16 Apr 2014
Excellent value with lunch vouchers also included for restaurant up the mountain. Staff very friendly and happy to speak English. Pool good though busy at popular times as was restaurant.
2 out of 5
by Ken from Hamilton, Bermuda

Disappointing - whatever it's called.

Posted 25 Sep 2013
Pros: The check-in girl was very nice and welcoming. The room itself was serviceable for a night. Glad I wasn't staying longer.
Cons: Ummm...where do I start?? Change the Hotel signposting. Have a 12pm checkout. Improve the food quality a few thousand percent. Fix broken fixtures.
Location: Pra de Loup is a ski resort so lots of Hiking and biking in the summer.
I had murder finding this place! I was looking for a Hotel signposted as Club du Soleil. No. It's just called Hotel Le Bergers a bit misleading to say the least and played hell with my GPS navigation. Anyway, this is one of those French "all inclusive" type deals. Think smaller, more downmarket Club Med. So Dinner and Breakfast were included in the (admittedly cheap) price. Alas, you get what you pay for as the food, unusually for France, was pretty rubbish. All self-service buffet style and of pretty poor quality. Breakfast in particular was lousy, consisting of gristly, semi-cooked bacon, some awful pre-cooked omelets that seemed to have been filled with chalk-dust and egg-mix. Even the coffee tasted like dishwater. The bread was good though and the wine at dinner was free so that helped kill the pain a little. Oh, by the way, did I mention they have a TEN AM checkout?? Annoying.
3 out of 5
by Lorna from England

Reasonable hotel

Posted 22 Jul 2013 on Hotels
The hotel was perfectly nice, the staff were friendly and the rooms were clean. Only complaint would be no description on the food and having to where a band to show you are all inclusive.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 24 Jul 2024
Very good restaurant Good place overall Just Not much to do around
4 out of 5
by A verified traveler

Posted 8 Jun 2024
Sind grade dabei zu renovieren. Das Schwimmbad und die Sauna brauchen aber noch Aufmerksamkeit. Das essen war leider nicht wirklich gut. Abends überwiegend convince und morgens okay nur das Rührei war vollei aus der Packung.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023 on Hotels
3 out of 5
by A verified traveler

Posted 3 Jan 2022 on Ebookers
La partie restauration est parfaite. Le nettoyage des chambres est à revoir car la chambre n'est tout simplement pas faite. L'accueil du personnel est parfait, gentil, serviable. Nous fréquentons cet établissement depuis 8 ans une à deux fois par ans. Nous constatons que la prestation générale se dégrade au fil du temp, à notre grand désespoir. Votre politique de gestion dégrade la qualité d'accueil. ( Disparition des animations, propreté par exemple)