Ratings based on 7 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Feb 2024
Beautiful setting, very remote and high altitude. Weather was so much cooler than the south . Long trousers and Jumper recommended for evening and morning. Rain coat f you are doing hikes . We had a super time here , staff were outstanding and the level of detail was perfect. Hot water bottle in bed at night was so welcoming. Two nights to chill. Full board , all drinks , snacks all great with a lovely afternoon tea by the infinity pool.
Comment from Hotel Management
21 Feb 2024 by Claire, Hotel Management
Dear Sally,Thank you so much for your feedback. We are delighted that you had such a wonderful experience with us, and hope that you will visit again some day soon!
by A verified traveler
Posted 22 Jan 2024
THE BEST stuff we have ever had. Couldn’t wish for more care and service. Amazing location, food, views, bedding. One of the best stays in my life (and I had A LOT).
Highly recommend.
We stayed in the biggest room and were beyond happy
Comment from Hotel Management
23 Jan 2024 by Claire, Hotel Management
Dear Tatiana,We are delighted that you had such a wonderful time at Thotalagala. It is our hope that everyone who passes through, whether it's a quick visit or not, has treasured memories to take with them when they go, and it seems we've achieved this for you. Do come again soon!
by A verified traveler
Posted 31 Jul 2023
Stunning scenery and impeccable service
Comment from Hotel Management
31 Jul 2023 by Team Thotalagala , Hotel Management
Many thanks for your valuable feedback and we are glad that you had a pleasant stay with us. We look forward to welcome you again.
by A verified traveler
Posted 14 May 2022
by A verified traveler
Posted 19 Nov 2019 on Hotels
Wonderful. Service and room are excellent
Comment from Hotel Management
20 Nov 2019 by Claire, Hotel Management
Dear Guest,
We are delighted that you so enjoyed your time with us, and we hope to have you back again some day.
Best regards,
by A verified traveler
Posted 12 Jul 2019 on Hotels
Amazing. Claire our manager and Dhanuka our Butler were so friendly and ever helpful. Best stay ever. We had a free upgrade too
Comment from Hotel Management
13 Jul 2019 by Claire H., Hotel Management
Dear Su-Lin,
We are so thrilled that you enjoyed your stay with us; thank you for sharing your impressions! The team looks forward to having you both back again soon.
Best regards,
by A verified traveler
Better than excellent
Posted 23 Feb 2020 on HotelsDear Claire and team,
We really appreciated our stay at the hotel managed by you and your team. You all made us feel so welcomed and gave us the calm and soft stay we wanted. The service well exceeded our expectations and you were always willing to assist in a genuin and professional manner. The food, accommodation as well as the house and garden surroundings were simply lovely.
We hope to get back some day. Until then, all the best.
Camilla and Magnus
Comment from Hotel Management
25 Feb 2020 by Claire, Hotel Management
Good morning Magnus,
We are thrilled that you so enjoyed your time with us recently. It is always our aim that when guests come, they feel very much at home, but with all the high standards of service one might expect, helping to create a stay that lives long in the memory.
We would love to have you back soon - don't leave it too long!
Warmest regards,
