Ratings based on 57 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
The staff is amazingly helpful and freiendly.
Comment from Hotel Management
10 Nov 2024 by Fairfield by Marriott Tochigi Utsunomiya, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future!
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Fairfield by Marriott Tochigi Utsunomiya, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future! Fairfield by Marriott Tochigi Utsunomiya Front
by A verified traveler
Posted 7 Oct 2024
I like the room style, it was comfortable and clean. Staff were friendly and helpful. One staff member went out of her way to make sure we went to the bus stop because we walked by it and didn’t realize it. She was awesome.
Comment from Hotel Management
10 Oct 2024 by Fairfield by Marriott Tochigi Utsunomiya, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future! Fairfield by Marriott Tochigi Utsunomiya Front
by A verified traveler from Honolulu
Posted 16 May 2024
This is a very relaxing property. The staff is very helpful and facilities are clean and modern. This is my go to place to relax from the hustle in Tokyo.
Comment from Hotel Management
17 May 2024 by Fairfield By Marriott Tochigi Utsunomiya Front, Hotel Management
Mr.DeanThank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya.Also, thank you so much for your continued patronage.We apologize for the inconvenience of no restaurants inside the hotel and no bathtubs inside the room.In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc.We will keep trying our best to provide our guests with comfortable stay.We are looking forward to welcoming you back again in the near future!Fairfield By Marriott Tochigi Utsunomiya Frontdesk
by A verified traveler
Nice stay in the countryside
Posted 8 May 2024 on HotelsA nice property away from the city centre for those who'd enjoy hiking and the countryside. The farmer's market is fun. There are also restaurant options within walking distance. It is a short drive to the city centre where you can find lots of restaurants and shopping.
The rooms were clean and modern. Check-in was smooth. Staff was friendly. The room design is not exactly designed for non-couples but there are movable partitions that worked out fine.
The ample space and pantry in the G/F communal area that allows eating and gathering. Free fresh coffee and tea throughout the day too.
Comment from Hotel Management
8 May 2024 by Fairfield by Marriott Tochigi Utsunomiya Front, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future! Fairfield by Marriott Tochigi Utsunomiya Front
by A verified traveler
Posted 6 May 2024
Convenient location and very helpful staff.
Comment from Hotel Management
7 May 2024 by Fairfield By Marriott Tochigi Utsunomiya Frontdesk, Hotel Management
Thank you for choosing to stay us at Fairfield By Marriott Tochigi Utsunomiya. Also, we would like to thank you again for taking your time to complete our questionnaire. In our hotels running by Fairfield By Marriott Michi-no-Eki Project, instead of setting up restaurants inside hotels or bathtubs inside rooms,our concept is to contribute to our local community by having our guests discover a lot of charm by visiting our local restaurants and hotsprings etc. We will keep trying our best to provide our guests with comfortable stay. We are looking forward to welcoming you back again in the near future! Fairfield by Marriott Tochigi Utsunomiya Front
by A verified traveler from Honolulu
Posted 17 Nov 2023
Excellent property for relaxing or remote work.
Helpful and courteous staff. Decor is modern.
Limited dining and shopping close by.
Comment from Hotel Management
18 Nov 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking your time to review your stay with us at Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on our hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
by A verified traveler
Posted 12 Nov 2023
Such a lovely hotel. The staff are excellent, they gave us so much information about where to eat. The rooms are well designed. Highly recommend.
Comment from Hotel Management
12 Nov 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
by A verified traveler
Posted 27 Oct 2023
The staff here is wonderful and the rooms are very well appointed and clean. I like the washing machine they have on the first time and the free coffee.
Comment from Hotel Management
29 Oct 2023 by Reception,Fairfield By Marriott Tochigi Utsunomiya, Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
by A verified traveler
Posted 26 Oct 2023
Comfortable and clean. Reasonable value. Area around only had one restaurant open in the evening. Luckily, it was a microbrewery!
Comment from Hotel Management
27 Oct 2023 by The reception, Fairfield By Marriott Tochigi , Hotel Management
Thank you for taking the time to review your stay with us at the Fairfield by Marriott Tochigi Utsunomiya. We are continuing the preparation for guiding you to the restaurants around our hotel and sightseeing spots in Tochigi so that you can enjoy them based on the hotel. Thank you so much for staying with us. Looking forward to welcoming you back to Tochigi soon!
