Ratings based on 16 Verified Reviews

4.5 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Mar 2023 on Hotels
Comment from Hotel Management
16 May 2023 by José Luis Martín, Hotel Management
Gracias por su valoracion, esperamos verle pronto por nuestras instalaciones. Un saludo,
5 out of 5
by A verified traveler from arlington

Posted 15 Mar 2023
Delightful find in the historic area and walkable for a healthy traveler. Kind and helpful multilingual staff.
Comment from Hotel Management
16 Mar 2023 by José Luis Martín, Hotel Management
Dear Andrea,Thank you for share your opinion about us, it's a pleasure for us to know your opinion about us. We hope that you come back soon. Best regards,
5 out of 5
by A verified traveler

Great value

Posted 12 Sep 2022 on Hotels
Great place, in the center of Utrera. Great value for the money. Nice rooftop terrace, beautiful hotel.
3 out of 5
by A verified traveler

Posted 28 Apr 2022
Beautiful old palace. However our room was small with furnishings that looked very nice but we’re almost completely useless. Not a drawer in sight. Bamboo towel rail which meant towels did not dry, a rain shower that offered a central trickle and no rain, a fridge so small that it would not fit Teo small bottles of water standing up! All this for £75. Never again!
Comment from Hotel Management
28 Apr 2022 by José Luis Martín, Hotel Management
Dear Robert, We offer a quality rooms in old palace from XVIII s. remodelated, rooms are arround 23 square metres, and we take a note about the shower during your stay for chek it . That's a pity that we can not give you a stay on your expectations, next time that you visit us can give you an upgrade room. best regards,
1 out of 5
by A verified traveler

Posted 22 Dec 2021 on Hotels
Comment from Hotel Management
23 Dec 2021 by José Luis Martín, Hotel Management
Estimado Huésped, Nos gustaría conocer cual han sido los puntos por los que valora tan negativamente nuestros servicios, para así poder subsanarlos y que nuestros clientes no se sientan como usted en futuras ocasiones, nos ayudaría bastante si nos comentase los detalles en nuestro correo electrónico info@palaciosanfernando.com, o si lo prefiero estaré encantado de atenderle en el 670009102. Un saludo
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024 on Hotels
4 out of 5
by A verified traveler

Posted 25 Feb 2024
シャワーの温度が不安定でしたが、とても素晴らしいホテルでスタッフの方も親切で大変良かったです。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 20 Feb 2023
Todo Nada
Comment from Hotel Management
28 Feb 2023 by José Luis Martín, Hotel Management
Hola Miguel Ángel,Gracias por confiar en nosotros, nos alegramos de haber estado a la altura de las expectativas. Esperamos que pronto pueda visitarnos de nuevo.Un saludo,