Ratings based on 549 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Amazing hotel, we had the family room that was made for children, it had anything you'd need and more - our little one loved picking up the books and sat in the comfy chair to read them. There was also a changing table, lovely cot and a baby bath, which made us feel like we were at home. The only criticism would be the room had some stairs, so it would be great if there was an optional stair gate for our peace of mind, as we couldn't leave our toddler alone to roam free; also the shower leaked a little bit from the bottom. Other than that, a brilliant experience, we'll definitely be back!
Comment from Hotel Management
14 Dec 2024 by Team Eye, Hotel Management
Hi Anna, Thank you for the great review! We love to hear that you had such a great time in our hotel. We truly appreciate the feedback about the stairs. Hopefully, we can welcome you back another time!
by A verified traveler
Posted 30 Oct 2024
There was too much noises when i was sleeping. The room was not soundproof. I always could hear anyone walking, talking etc.
by A verified traveler
Posted 24 Oct 2024
Really friendly and helpful staff. We got loads of good tips and a very good restaurant recommendation they booked for us. It's a shame we weren't told about the beer festival that was on as we'd have enjoyed that. But we had a great time in Utrecht and the hotel was very clean and comfortable.
by A verified traveler
Posted 24 Sep 2024
Great hotel. Great breakfast
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 11 Sep 2024
The hotel was very cozy with good room and bed size and very well located. We had a great time tks. The only small improvement could be the breakfast.. first day we had not as much options as the second day...
by A verified traveler
Posted 9 Sep 2024 on Hotels
by A verified traveler
Posted 28 Aug 2024
Unique ambience and very comfortable attractive room in a beautiful historic building
by A verified traveler
Posted 22 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
Great breakfast. Friendly staff. Comf beds.
Comment from Hotel Management
26 Aug 2024 by Eye Hotel, Hotel Management
Happy that you loved our comfy beds!