Ratings based on 351 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Reception, Hotel Management
Dear Mary, Thank you for your stay and amazing review! We are happy to see that you enjoyed your stay with us. We look forward to having you as our guest again soon!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Crowne Plaza Utrecht, Hotel Management
Dear Yanelkis, Thank you so much for your 5-star rating! We’re thrilled to know that you had a positive experience with us.Your support and satisfaction mean a lot to our team. If there’s ever anything more we can do for you or if you have any additional feedback in the future, please don’t hesitate to reach out.Thanks again for choosing us – we’re here whenever you need us!With kind regards, Team Crowne Plaza Utrecht
by A verified traveler
Posted 31 Oct 2024
Definitely unique. Modern high rise built next to the main train station and within an indoor mall. Literally enter from inside the mall. It's in the heart of the city and there is plenty to do in terms of sight seeing, shopping, and dining. Easy peasy. Modern architecture with a unique flair.
Comment from Hotel Management
31 Oct 2024 by Reception, Hotel Management
Dear Kurt, Thank you for your stay and wonderful review! We’re thrilled to hear that you enjoyed the unique experience of staying in our modern high-rise, especially its convenient location next to the main train station and indoor mall.It’s great to know that you found our architecture appealing and appreciated the easy access to sightseeing, shopping, and dining in the heart of the city. Your positive feedback truly motivates us to keep delivering a fantastic experience for our guests.We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 30 Oct 2024
Fantastic hotel close to the train station and shops
Would definitely stay again
Comment from Hotel Management
31 Oct 2024 by Reception, Hotel Management
Dear Tina, Thank you for your stay and amazing review! We’re thrilled to hear that you enjoyed your stay and appreciated our convenient location near the train station and shops.Your kind words mean a lot to us, and we’re delighted to know that you would choose to stay with us again. We look forward to welcoming you back on your next visit!
by A verified traveler from Eschenbach
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Reception, Hotel Management
Dear Annette, Thank you for your stay and wonderful review. We are happy to see that you enjoyed your stay with us. We hope to welcome you back!
by A verified traveler
Posted 15 Oct 2024
Amazing stay,
Everything was perfect:
- location
- room - perfect size with everything (fridge, coffee machine, safe box, bathrobe…)
- cleaning- perfect
- Service, check in - amazing
- Quality/price - good
Congratulations and thank you,
Gabriel
Comment from Hotel Management
17 Oct 2024 by Reception, Hotel Management
Dear Gabriel, Thank you for your stay and fantastic review! We’re absolutely delighted to hear that everything during your stay was perfect—from the location and room size to the amenities like the fridge and coffee machine. It’s great to know that our cleaning and service, including the check-in process, exceeded your expectations. We really appreciate your compliments on the quality and value as well. Your feedback inspires us to keep delivering exceptional experiences. We can’t wait to welcome you back for another amazing stay!
by A verified traveler
Posted 4 Oct 2024
Nice place, very convenient to train station. Friendly and helpful staff. Close to old city center.
Comment from Hotel Management
15 Oct 2024 by Reception, Hotel Management
Dear Douglas, Thank you so much for your kind words! We are happy to hear that you enjoyed the location of the hotel and the staff. We hope to welcome you back soon for another visit!
by A verified traveler
Posted 5 Sep 2024
close to the major venues of the Utrecht Old Music Festival and the train and bus terminal. very helpful and friendly staff.
Comment from Hotel Management
28 Sep 2024 by Crowne Plaza Utrecht , Hotel Management
Dear Robert, Thank you so much for your kind review! We’re thrilled to hear that our location was convenient for your visit to the Utrecht Old Music Festival and that our staff made a positive impression. Providing helpful and friendly service is our top priority, so your feedback means a lot to us. We hope to welcome you back again soon!With kind regards, Team Crowne Plaza Utrecht
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Crowne Plaza Utrecht , Hotel Management
Dear Pierre-Paul,Thank you for your fantastic rating! We’re delighted to know that you enjoyed your stay with us.While you didn’t leave any specific comments, we’re glad to see that your experience was a positive one. If there’s anything particular that stood out to you or if you have any suggestions, we’d love to hear them.We look forward to the pleasure of welcoming you back on your next visit!With kind regards, Team Crowne Plaza Utrecht
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Crowne Plaza Utrecht , Hotel Management
Dear Pierre-Paul,Thank you so much for your high rating! We’re thrilled to see that you had a great stay with us.If there’s anything specific you enjoyed or if you have any suggestions for us, we’d love to hear your thoughts. Your feedback is always valuable as we strive to make every stay even better.We look forward to welcoming you back on your next visit!Best regards,Team Crowne Plaza Utrecht
