Ratings based on 174 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024 on Hotels
The room was tired and although it was supposed to be self checked in i couldn’t do it as it was only until 10pm..
Comment from Hotel Management
17 Sep 2024 by Anna, Hotel Management
We are very sorry to hear that. You can always use the phone at the front desk to let us know if you need assistance. Our team is always available to help you.
by A verified traveler
Not great experience
Posted 27 Jun 2024 on HotelsI am not really satisfied with the service I received. The hotel doesn't change on a daily basis your bedsheets and they only clean your room every fourth day just when I booked only for 3 nights!!! Airconditioning was not blowing fully cold air and didn't make any difference in terms of the room temperature as during my stay was very hot outside between 24th of June and 27th of June. On my second day, the alarm went off in the building and the hotel failed to notify us what was going on so expect absolutely a lack of communication from them. Also, the hotel doesn't have normal TV channels available if you want to watch Dutch channels or international channels like CNN, BBC News or Discovery channel but instead you're expected to use Youtube or Netflix as the alternative. There is no reception available downstairs as you will need to use self-service when checking in and my experience was not that great at all because the system simply couldn't find me in the beginning, so you will have to call someone from the hotel who will come down to sort this out which in effect only adds more unnecessary waiting time. So if I have to give a rating I rate this hotel a solid 2 stars and would I come back again to this hotel? I highly doubt it!
Comment from Hotel Management
6 Jul 2024 by Front desk, Hotel Management
Dear Waled,Thank you for taking the time to review your stay with us. We are sorry to hear that staying in our hotel was not as pleasant as you expected especially due do fire alarm going off. It happens because of cooking in rooms. When it happens our staff members make everything to check if people are safe and fire alarm is off as soon as possible to make sure that all our guests can go back to their normal activity in the hotel. As an apart hotel we provide cleaning service once in four days indeed but upon request which you can send via whatsapp or our AI assistant we are glad to provide everything you need.Hope to see you again and make sure that your stay will be as pleasant as possible.Kind regards,Team 2L De Blend
by A verified traveler
Good enough value. Edge of town accommodation.
Posted 30 May 2024 on HotelsClean, comfortable and good enough value by the side of a pretty canal in an industrial estate. Self service check in. No staff at a reception although there is a number you can call for assistance. Accomodation includes a little kitchen with a fridge and also a tv although we could not get the tv to work despite numerous attempts. Location - 40 minutes walk to the old town though there is a bus lane 10 minutes walk away. When we stayed the resteraunt was being renovated and disappointingly there were no nearby shops or cafes. Make sure you bring something to eat and drink to save walking back in the direction you just travelled.
Comment from Hotel Management
6 Jul 2024 by Front desk, Hotel Management
Dear guest,Thank you for a detailed feedback of your stay in our hotel. We appreciate it a lot as it gives us a possibility to improve our services to make guests stay more pleasant and comfortable. We are sorry to hear that you struggled with self-check-in service. Our staff members are always available on site and ready to assist with everything guests need. Looking forward to welcoming you again!Kind regards,Team 2L De Blend
by A verified traveler
Posted 21 May 2024
Stay here every year when we visit family. Love the location and staff are top notch.
Comment from Hotel Management
6 Jul 2024 by Front desk, Hotel Management
Dear Dawn,Thank you for such a great review! We are always glad to welcome you back.Hope to see you again next year or even earlier!Kind regards,Team 2L De Blend
by A verified traveler
Posted 5 May 2024
Only place we stay at. Our 2nd home.
Comment from Hotel Management
7 May 2024 by Paul - Team De Blend, Hotel Management
Dear Dawn,Thank you, thank you, thank you!We look forward to welcoming you back to 2L De Blend soon!Kind regards,PaulTeam 2L De Blend
by A verified traveler
Beautiful Utrecht
Posted 3 May 2024 on HotelsUtrecht is a beautiful city. We went to the centrum by bicycle.
We appreciate kayaking in the canal and have our dinner nearby.
Castle de Haar is amazing.
Comment from Hotel Management
7 May 2024 by Paul - Team De Blend, Hotel Management
Dear Danielle,Thank you very much for taking the time to leave a review after your stay at 2L De Blend.We are happy to hear that you have enjoyed the beautiful city of Utrecht.Looking forward to welcoming you back soon! Kind regards,PaulTeam 2L De Blend
by A verified traveler
Posted 27 Apr 2024
This is our second home. Been staying here every year for the past 5 years. We love the fact that you can walk to everything.
Staff are friendly and knowledgeable. Best place to stay in Utrecht
Comment from Hotel Management
7 May 2024 by Paul - Team De Blend, Hotel Management
Dear Dawn,Wow, thank you so much for your kind words! We always strive to provide a home away from home to our guest and we beyond excited to see that you have experienced it like this for the past 5 years already.We very much look forward to welcoming you back to 2L De Blend soon!Our warmest regards,PaulTeam 2L De Blend
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Paul - Team De Blend, Hotel Management
Beste Edwin,Ook via deze weg willen we nogmaals onze excuses aanbieden voor het ongemak dat jullie voorafgaand aan jullie verblijf hebben ervaren.Het is zeer spijtig dat jullie op een vieze kamer zijn ingecheckt, dit had niet mogen gebeuren.We hebben onze interne procedures aangepast zodat dit in de toekomst niet meer gebeurd.Hartelijke groet,PaulTeam 2L De Blend
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Paul - Team De Blend, Hotel Management
Dear Russell,Thank you very much for your stay at 2L De Blend.We are happy to see that your stay was overall good.Would you have any specific feedback that we could work on? We are continuously working to further improve our service and quality.Looking forward to your next stay with us!Kind regards,PaulTeam 2L De Blend
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Paul - Team De Blend, Hotel Management
Dear Mohamed,Thank you very much for rating your stay with 2L De Blend.We hope to welcome you back to our hotel soon.
