Ratings based on 222 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
People fighting outside until 1am, children in diapers running around, and the worst beds I’ve ever slept in. They don’t even have a top sheet, just a thin blanket. Spend the money to get a better place
by A verified traveler from Las Vegas
Posted 16 Jun 2024
Broken Tv they never fixed after asking multiple times, Towels were already dirty even before booked when I entered my room, random water leaks, fridge was wet at the bottom, customer service is god awful and I got hit with a random 50$ deposit that I didn’t know about checking in or was informed about. I don’t recommend it unless you are looking for something really cheap and manageable and just for the bed nothing else. And sometimes they don’t even check our rooms or clean them up.
by A verified traveler from Schenectady
Posted 13 Jun 2024
Don't recommend this place at all.
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 13 May 2024
Breakfast was suspended. The bed in the room was really loud whenever you sit on it or move around. My body was hurting due to mattress of the bed. Wouldn’t recommend this particular hotel
by A verified traveler
Posted 15 Apr 2024
The sign on the door said excuse our mess while we renovate but we did not expect no heat, the floor was sticky. The furnishings were very old. The lamp shade had holes in it. It appeared they recently painted and did not clean when they were done. The front desk employee did not know how to check us in. He had to call someone to walk him through the process. We were super tired so we decided just one night we could bear it. We put all the blankets on one bed. The sheets appeared new and very clean. The only thing good about the situation.
by A verified traveler
Posted 13 Apr 2024
The door would slam shut after opening and or closing it. Asked numerous times to be fixed and it wasn’t fixed.
by A verified traveler
Posted 17 Mar 2024
They are under remodel and my husband ended up sick and in the ER, people were yelling in the hallway all night, they had like a burning smell in the hallways from the remodel
by A verified traveler
Posted 19 Feb 2024
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
20 Jan 2024 by General Manager, Hotel Management
Thank You for taking time for providing your valuable feedback. We are glad to know that your stay was as you expected at Econo Lodge Utica we thrive for your comfortable stay. We gladly look forward for your future stay. Thank You for choosing Econo Lodge Utica NY we appreciate your business. Thank You
