Ratings based on 369 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Santiago

Posted 7 Aug 2024
Precio calidad
Comment from Hotel Management
12 Aug 2024 by La reception, Hotel Management
Merci sincèrement pour votre retour, nous sommes ravis de vous lire, et de vous savoir aussi satisfait de votre séjour au Kyriad Brive Ouest ! Au plaisir de vous retrouver, La Récéption
1 out of 5
by A verified traveler

Posted 3 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by la reception, Hotel Management
Nous prenons en compte votre remarque afin d'ameliorer le confort. Nous espérons avoir le plaisir de vous accueillir de nouveau une prochaine fois. Bien à vous La Reception
4 out of 5
by A verified traveler

Posted 15 Feb 2023 on Orbitz
Comment from Hotel Management
20 Apr 2023 by La reception, Hotel Management
Merci pour votre note suite à votre récent séjour au Kyriad Brive Ouest. Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouver,
5 out of 5
by A verified traveler

Posted 30 Jul 2022
Easy late night check in. Pretty good rooms. Friendly staff at breakfast
Comment from Hotel Management
31 Jul 2022 by La Récéption, Hotel Management
Merci pour votre retour, Notre équipe voue toute son énergie au bien-être de ses invités, et nous vous remercions d'avoir su apprécier la qualité de son service :) Au plaisir de vous retrouve
5 out of 5
by A verified traveler

Secure parking

Posted 27 Oct 2021 on Hotels
Good secure parking and convenient location
Comment from Hotel Management
11 Nov 2021 by La direction, Hotel Management
Merci pour votre retour, Nous sommes particulièrement ravis de vous savoir aussi satisfait. Nous vous remercions de plus d'avoir su apprécier la qualité du service de notre équipe, qui est très touchée de vous lire ! Au plaisir de vous retrouver
3 out of 5
by A verified traveler

Bon hotel mais trop cher pour ce que c'est

Posted 17 Sep 2021 on Hotels
Bon hotel mais le prix est exagéré. 95 € la chambre seule qui pour moi en vaut 70 ou 80. Bon petit-dejeuner.
Comment from Hotel Management
19 Oct 2021 by La Direction, Hotel Management
Merci pour votre retour, Au plaisir de vous retrouver,
4 out of 5
by A verified traveler

moaning Minnie,😂😂

Posted 17 Oct 2020 on Hotels
I arrived at the hotel to be told by the receptionist that I wasn’t booked in for a stay on the 15th October, offered to rebook it for me, I produced a card that I had written out for myself showing telephone number booking reference etc.She still wouldn’t accept that it was already booked and paid for. After getting myself worked up I had to plug my iPad in and show her the original booking I had made.eventually she found the booking, NO APOLOGY, I then asked her if she could print off a document that I had to produce to allow me to enter England, every excuse in the book as why she couldn’t do it.try in the morning, the fella was very helpful and Printed it off, no questions asked. This is the second time I have had this experience from the receptionist. Unless her attitude changes I wouldn’t think of staying there again. I am 83yrs old and do not need the attitude from her. Apart from her the hotel was very acceptable.
4 out of 5
by A verified traveler

Good enough for passing by

Posted 10 Aug 2020 on Hotels
Good enough hotel for passing by. Clean, very comfortable bed and just off the motorway. The area, although quiet, is complete isolated and there is nowhere to buy food or water nearby; and the hotel has two poor vending machines that only take coins. Parking is ok but limited, definitely not enough for all guests.
3 out of 5
by A verified traveler

Stop over place

Posted 2 Aug 2020 on Hotels
Ok stop off place. What’s annoying with these motel’s, is that they generally have an illuminated price sign outside and then you go in and that isn’t available for that evening. Therefore I went back into the car park and booked online, saved £13. The rooms are what would you would expect, however it was disappointing that in the bathroom that wash basin hand gel and shower gel were empty. Big issue, in the time of coronavirus. Otherwise the room & staff are fine. One big benefit of this location is that there is a decent restaurant at the bottom of the hill as you drive in. Seems popular with locals too.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2019 on Hotels