Ratings based on 216 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
When we arrived, at check in we were informed that there was no water no electricity. They booked us in another hotel. We were not happy.
by A verified traveler
Posted 4 Dec 2024
The hotel is clean, well managed and the drinks are cheap. However, the construction / maintenance going on between midnight to 5AM prevented a restful sleep and they should have known to schedule that during the day. Hearing drills go off in the early morning for a light sleeper was not relaxing.
by A verified traveler
Posted 24 Nov 2024
Staff is very friendly
by A verified traveler from BRIDGEWATER
Posted 12 Oct 2024
The location is very good. The staff members are very friendly.
Thanks! a ton Staff members.
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
1 Apr 2024 by Lennox Staff, Hotel Management
Thak you for taking the time to review us!
by A verified traveler
Posted 9 Feb 2024
Good location, terrible breakfast. Terrible soundproofing! Could hear everything outside the rooms and building. No aircon or fan
Comment from Hotel Management
1 Apr 2024 by Melanie, Hotel Management
We are sorry to hear that you did not have a pleasant experience with us. Your comments help us to continue improving, thank you very much, we really apreciate it.
by A verified traveler
Excellent service and location
Posted 4 Feb 2024 on HotelsFront office staff was very helpful with recommending a restaurant and storing our bags after checkout and also letting us hang out in their lobby most of the day. Great location too!
Comment from Hotel Management
1 Apr 2024 by Lennox Staff, Hotel Management
We are glad to know that you enjoyed your stay with us. On behalf of Lennox staff, we thank you for such a nice review. We hope to welcome you again in the future.
by A verified traveler
Posted 15 Dec 2023
The only thing was that the street San Martin never sleeps and can be noisy all hours of the night. There is no way to cool the room other than opening the balcony door which lets in the cooler air but also the noise. There were only 2 outlets in the room and 1 was behind the bed. There was no chair with a back in the room which made doing any work at the small table tiring. The staff was excellent and the breakfast was very good with scrambled eggs, cereal, and breads with ham and cheese and many other delights. The bed was firm and yet soft. I would stay here again.
Comment from Hotel Management
5 Apr 2024 by Lennox Staff, Hotel Management
Dear Michael,We are glad to know that you enjoyed your stay with us. Your comments help us to continue improving, thank you very much. We hope to welcome you in a future stay.Regards
by A verified traveler
Posted 27 Mar 2023
Comment from Hotel Management
5 Apr 2024 by Lennox Staff, Hotel Management
Thank you for taking the time to review us.
