Ratings based on 52 Verified Reviews
3.8 Room cleanliness
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
El PEOR hotel en el que me he hospedado!
Posted 28 Mar 2024 on HotelsLa PEOR estadía que he tenido en mi vida!
Todas las paredes y piso estaban manchadas, no hacen bien la limpieza, el baño es mínimo, ni siquiera ponen toallas suficientes, no cuentan con aire acondicionado, no tienen un gerente que esté ahí para resolver las quejas, el desayuno que incluye es demasiado pobre. Además, me fui por las pobres condiciones del hotel y NO hubo forma de que me hicieran el reembolso! Un robo y la peor experiencia!
Comment from Hotel Management
1 Apr 2024 by estimado huesped, Hotel Management
Buen dia lamentamos las molestias causadas se harán las validaciones correspondientes
by A verified traveler
Bad concierge servicr
Posted 18 Mar 2024 on HotelsTerrible comunication with the concierge , hard to reach and never able to asist as we needed
Comment from Hotel Management
18 Mar 2024 by estimado huesped, Hotel Management
Buen dialamentamos las molestias causadas
by A verified traveler
Posted 26 Feb 2024
The lady who cleaned was too lazy for that job, she did not pick up trash in the bathroom, she did not sweep, she never had hand towels, nor did she check if there was soap for bathing and for hands, she only changed the sheets twice and that was because she we said. Cleaning is only from Monday to Friday
Comment from Hotel Management
4 Mar 2024 by estimado huesped, Hotel Management
Good dayWe are sorry for the inconvenience caused, we will improve our services
by A verified traveler
Posted 25 Feb 2024
tiny bathroom and small overall room space
Comment from Hotel Management
26 Feb 2024 by estimado huesped, Hotel Management
Buen diagracias por opinar
by A verified traveler
Posted 3 Jan 2024
The fcilities were always closed. Only got to use 3 days of breakfast because timings were different i stayed 10 days
Comment from Hotel Management
10 Jan 2024 by estimado huesped, Hotel Management
BUEN DIAlamentamos las molestias
by A verified traveler
Posted 30 Dec 2023
All the staff and especially the security are very friendly, polite and super professional. Particularly one security guard named Armando. Vigilant, courteous, and just overall very professional. All the staff are great and that makes the whole experience feel safe and welcoming. Thank you for a great experience.
Comment from Hotel Management
3 Jan 2024 by estimado huesped, Hotel Management
Buen dianos agrada saber que su estadía fue favorable es con todo gusto
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
28 Dec 2023 by estimado huesped, Hotel Management
Buen dia lamentamos las molestias causadas
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
10 Jan 2024 by estimado huesped, Hotel Management
Buen dia gracias por su opinion
by A verified traveler
Posted 16 Dec 2023
Comment from Hotel Management
18 Dec 2023 by estimado huesped, Hotel Management
Buen dia gracias por su opinion
by A verified traveler
Posted 5 Dec 2023 on Hotels
Comment from Hotel Management
5 Dec 2023 by estimado huesped, Hotel Management
Buen día agradecemos mucho su opinion
