Ratings based on 50 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024 on Hotels
by A verified traveler
Posted 27 Jan 2024
This lodge is absolutely gorgeous! The flowering plants and the trees make this a picturesque and peaceful location. The accommodation is has been constructed with Spanish and Peruvian tones and is spacious and comfortable. Jose and the staff were very friendly and helpful with all requests. This was a memorable experience!
Comment from Hotel Management
1 Mar 2024 by Sacred Dreams Lodge, Hotel Management
Thank you very much for your comment, I hope we can see each other soon. We wait for you soon.
by A verified traveler
Posted 6 Oct 2022
Very Beautiful property. Very peaceful. Fantastic Rooms with fireplaces and Baths. Excellent restaurant and Bar. Fantastic customer service especially from the manager Milton. Easy access to town by convenient taxies.
by A verified traveler
special place in the Sacred Valley
Posted 20 Sep 2019 on HotelsAbsolutely beautiful setting at base of a mountain in the Sacred Valley. Great variety of room styles with comfortable beds, great showers, stunning flowers throughout the grounds. Even a dog and two cats to keep you company. Also a very good restaurant with some delicious choices. And the perfect host - German (name not origin.
Comment from Hotel Management
22 Sep 2019 by Germán , Hotel Management
Dear Lynne thanks for your words, it was a pleasure to host you.
Best wishes
by A verified traveler
Posted 27 Aug 2019
W O W! Arriving it looks absolutely stunning, but my husband and I quickly realized that things were not as they seemed. Furniture started to break as we sat on it, our fire place bellowed smoke into our room followed by a sleepless night in frigid temperatures. My husband got food poisoning from the restaurant and we were awoken in the middle night by a staff member barging (not knocking) into the room and then quickly backing out. Be advised...
by A verified traveler
Dossapointment.
Posted 7 Mar 2019 on HotelsBeware of deceiving photos of the room you “think” you have booked. My husband and I booked a romantic suite with our whirlpool spa and waterfall and had been looking forward to this particular hotel for weeks. When we arrived the manger informed us that the guests staying in our room the previous night had broken the whirlpool so he had to put us into a different room. (No fire place in bedroom or whirlpool or waterfall!) We were not happy with the smaller, older room and asked to look at other rooms. Finally we asked if we could stay in our original room that was booked because it had a fireplace and terrace overlooking the grounds. When we got to our room the hot tub was full of old, yellow water and leaves and the room was dusty and dirty. We were clearly told a lie as this room had not been used in weeks, if not months. We were told we could use the public pool if we have them a minimum of two hours notice. We were going to cancel the second night but this hotel is extremely remote and we were afraid we wouldn’t find a another hotel so we stayed. We were also the only ones at the resort, which felt deserted. The kitchen staff mentions there had been no one staying at the property, which contradicted what we were told by the manager. On the second day we ran out of hot water which needed to be fixed. When we contacted the manager about our disappointment he offered no refund of any sort or nothing in return. Thank god hotels.com refunded us some money. Please beware.
by A verified traveler from NYC
Posted 16 Jan 2019
Very personal, caring staff that went beyond expectations
by A verified traveler
Posted 15 Apr 2018 on Hotels
The staff and dining were very good. A very nice place to stay.
by Felipe
Great Stay!
Posted 2 Jan 2018 on HotelsBeautiful hotel in the middle of the mountains. Rooms are spacious and comfortable. Great for nature lovers.
Recommended
for Everyoneby A verified traveler from New Jersey
Beautiful oasis between Cusco and Machu Picchu
Posted 24 Oct 2017
Location: Some ruins closeby but you need a car and driver (inexpensive though) to see other sights in the area, including the train to Machu Picchu.
Beautiful rooms and gardens and most accommodating and friendly staff.
