Ratings based on 54 Verified Reviews

4.9 out of 5
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from ANKARA

Posted 24 Sep 2024
this is our favorite spot to stay in urla. lovely staff, small rooms, very walkable.
5 out of 5
by A verified traveler

Posted 17 Jul 2024
We absolutely loved our stay. The hotel is beautifully designed. Wonderful restaurant. The service was fantastic. And staff speaks great English, no issues with communication
4 out of 5
by A verified traveler

Posted 14 May 2024 on Hotels
The hotel it is a piece of art, incredible well located in a historical building. Service is superb, with charming young personnel. Breakfast is out of this world, go for the House one, you will get a taste of the region. The low note is on the confort side because rooms are very small, even smaller for european standards. The bed although you can say cozy was very soft and after a while your back will crank at you.
5 out of 5
by A verified traveler

Posted 8 Jan 2024
Excellent location and superb stay! Great check in and service!
5 out of 5
by A verified traveler

Posted 15 Sep 2023
Very clean, great location, friendly staff, unlimited water. Lived our stay
5 out of 5
by A verified traveler

Posted 29 Jul 2023
Great, historic property with stylish rooms, and amazing staff that goes above and beyond. There are nice restaurants nearby, which can be loud, but offer delicious food so you won’t go hungry. Looking forward to staying in again!
5 out of 5
by A verified traveler

Posted 20 Jul 2022
I visited different villages and stayed in different hotels during my izmir tour, but for me, Gümrük hotel was the best of the best. Really enjoyed my stay, staff was amazing, the room was just wow! Beautiful design with that cute little balcony and the phenomenal view and you just can't get sick of! Wish I could stay more. (Just one little think is to check the AC)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Mükemmel bir deneyim

Posted 17 Aug 2024 on Hotels
Mükemmel ağırlandık. Güleryüz, temizlik ve konsept mükemmeldi. Gerçekten bir daha Urla da başka bir otel aramam. Kahvaltı, 5 yıldızlı oteller dahil yediğim en lezzetli kahvaltıydı. Çalışanlar inanılmaz ilgili, mutlu ve ilgililerdi. Yaşadığım en iyi otel deneyimlerinden biri. Çok şık bir yer, aşırı keyifli. Her şey için teşekkürler.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024 on Hotels