Ratings based on 78 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Fatma, Hotel Management
Thank you so much.
by A verified traveler
Posted 2 Jul 2024
Fatma was a lovely host. She was helpful and always cheery. The breakfasts were nice Turkish style breakfasts (al fresco) which was nice. The hotel was small with 7 individual rooms. We were in the Sultan suite which was very interesting and tastefully decorated. It was lovely to stay in a cave type hotel room which had been modernised. We stayed in June and didn't need AC at all. The cave room temperature stayed pretty constant and therefore it was slightly chilly at night and we definitely needed the blanket that had been supplied.
The area around the hotel in Ortahisar was very quiet and peaceful compared to the very touristy hustle and bustle of Goreme. There were some reasonable restaurants in the area and we enjoyed the local coffee shop and the castle.
Some suggestions to improve the room would include attention to the hot water (we would have to run the tap for a good few minutes before getting warm/hot water). In addition the seating area of the 'balcony' through the patio doors could be improved and made more comfortable. Also more towels, some bathrobes and a fridge would be useful. Also the door lock was quite difficult to use unless applying a lot of force to push the door while turning the key. An electric heater is needed for the evenings.
Despite all of this, we had a lovely few days at Abu Hayat Cave Suites and have fond memories.
Comment from Hotel Management
3 Jul 2024 by Fatma, Hotel Management
Thank you for recommed.At the end of June, when it is 30 degrees outside, all the guests ask for air conditioning. But it is surprising that you need a heater. If you had told us this, we would have given you a heater as well. We put towels in the rooms according to the number of people. You asked for extra towels, we gave them and the room was cleaned and the towels were renewed. We were told that the hot water system is upstairs and you have to wait a few minutes. Since there is no alcohol in the hotel, yes, we do not have a mini bar in the rooms and the rooms are cool anyway.Everyone opens and closes the door very easily. I'm sorry, we will check the key again.
by A verified traveler
Posted 11 Oct 2023
We had the lovely pleasure of staying at this gorgeous, clean, family friendly hotel! Aside from the fact that amenities, room, breakfast, cleanliness, location was perfect,, the hotel staff Fatma and her lovely workers was the by far the best experience we had. They made us feel like family, welcomed us with so much love and addressed all our questions, concerns every single time with a lot care and consideration. We also had a toddler, so naturally our demands were higher than normal because of that, but we felt so accommodated for. I can’t express my gratitude to Fatma and the staff. Thank you! I can’t wait to come back.
Comment from Hotel Management
11 Oct 2023 by fatma, Hotel Management
Thank you so much Nilaab.We were happy to know you and host you, We loved you and especially Aya very much. If you ever come back, we will wait for you again.See you again .All the best.
by A verified traveler
Posted 3 Jun 2023
Comment from Hotel Management
23 Jun 2023 by Fatma, Hotel Management
Thank you so much.
by A verified traveler
Posted 17 Nov 2022 on Wotif
Stunning property, wonderful women running it, and the inclusive breakfast is fantastic. Much preferred this part of town to where I’ve previously stayed in Cappadocia.
Comment from Hotel Management
21 Nov 2022 by Fatma, Hotel Management
THank you so much.You are very kindly.
by A verified traveler from Singapore
Posted 1 Nov 2022
Amazing and unique place to stay, best hosts ever and also a superb breakfast. terrific stay all round
Comment from Hotel Management
1 Nov 2022 by Fatma, Hotel Management
Thank you so much .
by A verified traveler
A hidden gem!
Posted 20 Oct 2022 on HotelsI can't say enough good things about my stay here. Fatima and her family were so welcoming! The rooms are spectacular; honestly the pictures don't do it justice. The views from the porch where breakfast is served are beautiful and the breakfasts...they just kept bringing out more and more food. If you are driving there be aware that the road to the hotel is narrow and there is no visible parking but go inside the hotel and one of the family members will go out and show you where to park. You can walk to town (it is a short but upward climb the whole way though)
Comment from Hotel Management
20 Oct 2022 by Fatma, Hotel Management
Thank you so much.You are very kind.All the best.
by A verified traveler
Posted 3 Jul 2022
by A verified traveler
Wonderful retreat with excellent service
Posted 22 Oct 2021 on HotelsFatma’s cave suites are a charming little retreat in Ortahisar. The rooms are really special, but are trumped by Fatma’s warm welcome and care. She welcomed us with a team and cake, served us delicious breakfast and looked after us wonderfully during our stay.
As for the room, there was a huge bathroom, the views were stunning and the place was well-heated.
We found the place more authentic than alternatives we had considered in Goreme.
Comment from Hotel Management
22 Oct 2021 by Fatma, Hotel Management
Thank you so much .We are waiting every time .I hope so we will see again.
by A verified traveler
WOW Amazing experience staying at this place!!!
Posted 24 Apr 2021 on HotelsAmazing overall experience staying at this boutique hotel. The uniqueness of the rooms and set up in the caves just unbelievable. The people who run the business is very warm and very attentive! Hasan is who built the hotel has an amazing story and we spent a few evenings together. We extended our stay by another day and really didn't want to leave ... I highly recommend this place over other places in Goreme if you prefer tranquility over busy and touristy places. Thank you to all Ab-u Hayat Cave Suites!
Comment from Hotel Management
28 Apr 2021 by Fatma, Hotel Management
Thank you so much for your recomment.If you have a time come back to again .We are waiting every time.Thanks
