Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
$150 security deposit?????? Been traveling for over 40 yrs and NEVER had to pay a separate fee to cover any “damages” -They said it is refunded after checkout “inspection”. If it weren’t late and close to my morning Dr appointment I would have demanded refund for room and stayed elsewhere.
by A verified traveler
Posted 1 Jan 2025
The executive suite was a downgrade from the king suite... wish i didnt oay the extra money just to move down to the king suite to be more comfortable.
Comment from Hotel Management
2 Jan 2025 by Alana F, Hotel Management
Thank you for sharing your feedback with us. I’m glad to hear you stayed with us, but I’m truly sorry to learn that the executive suite didn’t meet your expectations and that the king suite felt like a better fit for your needs - even though it is a smaller room. Your comfort is our top priority, and I regret that this impacted your experience.We value your input. Thank you for bringing this to our attention, and we hope to welcome you back in the future.Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 31 Dec 2024
3rd year in a row with daughter and granddaughter. Becoming our Christmas tradion. The girls love being able to swim in winter.
The pool and hot tub a little cloudy.
Comment from Hotel Management
31 Dec 2024 by Alana F, Hotel Management
Thank you for your kind review and for choosing us as part of your family’s Christmas tradition! It’s heartwarming to hear that you, your daughter, and your granddaughter have enjoyed spending time with us over the years. I’m so glad the girls love swimming in winter—it’s always a joy to see our guests creating lasting memories.I appreciate your feedback about the pool and hot tub, and I’ll make sure our team takes a closer look to ensure the water clarity meets our standards. Thank you for bringing it to our attention!We look forward to welcoming you back next year for another memorable holiday stay. Happy holidays to you and your family!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 29 Dec 2024
Nice place to stay while we visited some family for the holiday's! Decent price for the quality of the place. Looks like the pool area was under some renovation but we were still able to swim & relax in the hot tub!! Staff was very friendly. Manager made it a point to speak to us to make sure we were satisfied during breakfast! Would definitely stay again!
Comment from Hotel Management
30 Dec 2024 by Alana F, Hotel Management
Thank you so much for your wonderful review and perfect rating! I’m delighted to hear that you enjoyed your stay with us while visiting family for the holidays. It’s great to know you found our pricing fair for the quality, and I’m glad you were still able to enjoy the pool and hot tub during the renovations.Your kind words about our staff and your mention of my effort to check in during breakfast truly mean a lot. Ensuring our guests feel welcome and satisfied is always a priority!We can’t wait to welcome you back for another relaxing stay. Thank you again for choosing us!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Alana F, Hotel Management
Thank you so much for the great score! We are thrilled that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you visit the area!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 13 Dec 2024
Everything
Comment from Hotel Management
13 Dec 2024 by Alana F, Hotel Management
Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed excellent service from our team and that everyone was helpful.Your feedback means the world to us, and we look forward to welcoming you back for another great stay soon!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 29 Nov 2024
N/A
Comment from Hotel Management
29 Nov 2024 by Alana F, Hotel Management
Thank you so much for your kind review! We’re thrilled to hear that our team was able to provide you with a great stay.It was a pleasure having you stay with us, and we look forward to welcoming you back whenever your travels bring you our way!
by A verified traveler from devon
Posted 29 Nov 2024
Great stay - large rooms and good breakfast
Comment from Hotel Management
29 Nov 2024 by Alana F, Hotel Management
Thank you for your fantastic review! We’re so glad to hear you enjoyed your stay, especially the spacious rooms and our breakfast offerings.Your feedback means a lot to us, and we can’t wait to welcome you back for another great stay in the future!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Alana F, Hotel Management
Thank you for your perfect rating! We’re delighted to know you had a great experience with us. We look forward to welcoming you back soon!Alana FullerHotel ManagerComfort Suites
by A verified traveler
Posted 23 Nov 2024
Great service
Comment from Hotel Management
25 Nov 2024 by Alana F, Hotel Management
Thank you for your 5/5 review! We're thrilled to hear you had a pleasant visit and received great service. We hope to see you again on your next visit!Alana FullerHotel ManagerComfort Suites
