Ratings based on 1,200 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
It was dirty, house cleaning was abailable only every 2 days, but they only went in to change the towls after we solicited it. We found several coachroaches in the room. The complimentary breakfast was not so good either. The staff was always with bad attitude.
Comment from Hotel Management
2 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We apologize for the inconveniences that occurred during your stay with us. We are working to resolve these issues and hope that if travel permits you come back to stay with us.
by A verified traveler
Posted 1 Jan 2025
We stayed at 3 different hotels and this one was by far the best!! Clean room, NO bad smells and the breakfast was delicious
Comment from Hotel Management
2 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler
Posted 1 Jan 2025
Traveled with family a one night stay. It was very clean, comfortable and very convenient to restaurants, shopping, and the airport. Has an indoor pool and I would stay here again. Had an early flight so didn't have breakfast.
Comment from Hotel Management
1 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler
Posted 1 Jan 2025
Nice interior
Comment from Hotel Management
1 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler
Posted 1 Jan 2025
The staff were wonderful and very helpful and friendly
Comment from Hotel Management
1 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler
Posted 30 Dec 2024
Check-in was seamless and the staff was very attentive and accommodating
Comment from Hotel Management
1 Jan 2025 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
by A verified traveler from Houston
Posted 29 Dec 2024
This is an old property. It is not kept up. Outdated. Not clean. Dirty towels sitting on the floor of the hallway all day. Wet floor near elevator is slip hazard.
Comment from Hotel Management
29 Dec 2024 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. However, we apologize for the issues that occurred during your stay, we are working to resolve these issues and hope that if travel permits, we see you again
by A verified traveler
Posted 28 Dec 2024
there was no refrigerator in our room.
Comment from Hotel Management
28 Dec 2024 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. Please remember that if you need a refrigerator in the room to book a suite. If travel permits, we hope to see you again.
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Emma GSM, Hotel Management
Thank you for staying at the Hampton Inn Airport. We are so happy to hear that you enjoyed your stay with us. If travel permits, we hope to see you again.
