Ratings based on 258 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Excellent front desk staff! The place was in top shape, and perfectly clean. Make sure to read all the info they email / text you before arrival. It has all the information you need to get in after hours.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing to stay with us, and your great review! Safe onward travels, we hope to see you again soon!
by A verified traveler
Posted 4 Nov 2024
Quiet location ,close to central Banff
Comment from Hotel Management
18 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing to stay with us, and your great review! Safe onward travels, we hope to see you again soon!
by A verified traveler
Posted 29 Oct 2024
Great communication and loved the check-in process, it was smooth and easy! I would definitely recommend to a family member 😊
Comment from Hotel Management
18 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing to stay with us, and your kind words! We are really happy to hear your check in process went so well! Safe onward travels, we hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
The property was amazing , we will definitely be back.
Comment from Hotel Management
18 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing to stay with us, and your great review! Safe onward travels, we hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
Conveniently located, friendly staff, close to transportation and many dining options.
Comment from Hotel Management
18 Nov 2024 by Front Desk, Hotel Management
Thank you for choosing to stay with us, and your great review! Safe onward travels, we hope to see you again soon!
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Basecamp Suites Banff, Hotel Management
Thank you for the 5 stars! We hope to see you again soon, safe onward travels!
by A verified traveler
Posted 19 Oct 2024
Great place to stay. Everything is prepared in the room. Really recommend and will be back next time.
Comment from Hotel Management
20 Oct 2024 by Basecamp Suites Banff, Hotel Management
Thank you for the wonderful feedback, we look forward to welcoming you back at some point in the future!
by A verified traveler
Posted 18 Oct 2024
Clean, quiet, perfect for families!
Comment from Hotel Management
19 Oct 2024 by Basecamp Suites Banff, Hotel Management
Thank you for choosing to stay with us, we are delighted you enjoyed your stay!
