Ratings based on 621 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montrose
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Erick, Hotel Management
Thank you!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Erick, Hotel Management
Thank you
by A verified traveler
Posted 9 Nov 2024
Quiet and peaceful, great rooms always and service. Blue lakes is amazing, gorgeous and great fishing. Highly recommended 👌
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear William,Thank you for your wonderful review! We’re glad you enjoyed the tranquility and charm of The Lodge at Blue Lakes. It’s fantastic that our rooms and service contributed to your peaceful getaway. With its stunning scenery and excellent fishing opportunities, Blue Lakes truly is a hidden gem. We’re grateful for your recommendation and look forward to welcoming you back soon for another relaxing escape!-Hospitality Team
by A verified traveler
Posted 24 Oct 2024
Left a list of things that need to be fixed in the drop box. The smell of the cleaner is so bad you can smell it outside the rooms. We were able to move from 15 to 12 which was better. The staff was great. The grounds are lovely. Lots of places to sit outside, plenty of BBQ's. The bed was really comfortable.
Comment from Hotel Management
25 Oct 2024 by General Manager, Hotel Management
Dear Mark, Thank you for bringing these issues to our attention, and I want to sincerely apologize for the inconvenience you experienced during your stay. While I’m glad to hear that our team and the outdoor areas were up to par, it’s clear that the smell of the cleaner was an issue, and I regret that it impacted your stay. We’ve reviewed your list in the drop box, and I can assure you that we’re taking immediate steps to address these matters. We always strive to make sure all our guests have a comfortable experience, and it’s feedback like yours that helps us improve. I hope you’ll consider staying with us again in the future so we can provide the seamless stay you deserve. If there’s anything else we can do for you, please don’t hesitate to reach out.Warm regards,ErickProperty Manager
by A verified traveler
Posted 14 Oct 2024
Lovely lodge and the staff was nice.
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Dear Laura,Thank you for your review. We're delighted that you enjoyed so much about your stay with us, especially the friendly staff. It was a pleasure having you here at The Lodge at Blue Lakes, and we hope to welcome you back in the future.-Hospitality Team
by A verified traveler
Posted 5 Sep 2024
The manager on duty who checked us in was super nice and helpful.
Comment from Hotel Management
10 Sep 2024 by General Manager, Hotel Management
Dear Anthony,We're delighted by your excellent review of The Lodge at Blue Lakes! Our manager was happy to welcome you warmly. Thank you for your kind praise and we hope you'll come back.-Hospitality Team
by A verified traveler
Posted 3 Sep 2024
Property is on busy highway so there is road noise. It is also on a lake so great for water sports. The property offers many water sport equipment for rent - such as kayaks, paddle boards etc. It is a motel with a big parking lot in the front and a small lawn in the back with view of the lake. Not much privacy from other guests. But the staff is really great, extremely helpful and friendly. Room itself is basic and relatively clean. Bed is comfortable. We were there for a wedding nearby so did not take advantage of the lake.
Comment from Hotel Management
4 Sep 2024 by General Manager, Hotel Management
Dear Jane,Thank you for taking the time to share your comments with us. We are happy to know that you enjoyed your visit and appreciated our clean and comfortable accommodations, helpful staff members, and fun onsite activities. It was a pleasure serving you, and we hope to see you again in the future! -Hospitality Team
by A verified traveler
Posted 25 Aug 2024
We stay here every year, and saw a significant difference this year. Bath tub was great, as usual, but the fireplace did not work, and someone kept knocking on my door in the middle of the night 1AM‐3AM which made me very uneasy and I felt unsafe. Because of that, I got no rest whatsoever
Comment from Hotel Management
26 Aug 2024 by General Manager, Hotel Management
Dear Ian,Thank you for your continued loyalty and for sharing your experience. We're glad you enjoyed the bathtub, but we're deeply concerned about the issues you encountered during your stay. The malfunctioning fireplace and the disturbance in the middle of the night are not the safe and comfortable environment we strive to provide. We will quickly address your concerns with maintenance and security to ensure a more restful experience on your next visit. -Hospitality Team
by A verified traveler
Posted 21 Aug 2024
Nice setting on small lake. The overpriced room was a painted over 1950 style. Good beds. Needs better furnishings. Mold in shower. Strong cleaning product smell was overpowering, No Food available near or far.
Comment from Hotel Management
22 Aug 2024 by General Manager, Hotel Management
Dear Gary,Thank you for sharing your valuable thoughts. Situated in the heart of Blue Lakes, our lodge delivers picturesque mountain views of the Mendocino National Forest. However, we're sorry you noticed a scent from our cleaning products. Our housekeeping team will review your feedback and address your concerns. Despite this, we trust you had a restful night's sleep in our comfortable beds. We hope to welcome you back. -Hospitality Team
by A verified traveler
Posted 20 Aug 2024 on Orbitz
