Ratings based on 36 Verified Reviews

3.7 out of 5
100% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible Stay at Protea Upington

Posted 21 Aug 2024 on Hotels
Terrible experience at this hotel, i had booked a room with a river view, upon my arrival I was allocated a cube room, with no window and a partitioned balcony. I queried this and noticed that they gave my room to their frequent guest and I had to suffer as am not a regular at the property. I was later given a room which had a small window still not the room I had booked and paid for. Just when i though I had all the terrible experience the dinner was even worse i could not swallow their wings under cooked and covered with BBQ source which was very brown.
5 out of 5
by A verified traveler

Posted 23 Dec 2022
The location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 13 Dec 2021 on Hotels
Really friendly staff, room with a great view and very clean.
4 out of 5
by A verified traveler

Great stay. Too short

Posted 1 Dec 2021 on Hotels
Very nice stay. Pity it was only one night
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2021 on Hotels
5 out of 5
by A verified traveler

Great

Posted 30 Aug 2021 on Hotels
Beautiful hotel with great friendly service
2 out of 5
by A verified traveler

Bad service

Posted 10 May 2021 on Hotels
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password. Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly. The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room. No social distancing at breakfast...tables set up to full capacity! What a sad way to spend a birthday & Mother's day weekend!!
4 out of 5
by A verified traveler

African Time

Posted 1 May 2021 on Hotels
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2021 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 36 Next