Ratings based on 46 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Oct 2024
- Lots of attraction including spa/landmarks within the property not much, if nothing to tour around the hotel
- overly priced poor dinging with limited options
Comment from Hotel Management
12 Oct 2024 by Le Do - Miley , Hotel Management
Dear Yong Ju, Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Le Do - Miley Assistant Guest Relation Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
22 Sep 2024 by Le Do, Hotel Management
Dear Beverley, We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Le Do - MileyAssistant Guest Relation Manager
by A verified traveler
Posted 21 Jul 2024
It was a great stay.
Comment from Hotel Management
23 Jul 2024 by Miley Do, Hotel Management
Dear Dung,We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Le Do - MileyAssistant Guest Relation Manager
by A verified traveler
Posted 22 Jun 2024
Beautiful grounds and sapce
Comment from Hotel Management
23 Jul 2024 by Miley Do, Hotel Management
Dear Ramla,We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Le Do - MileyAssistant Guest Relation Manager
by A verified traveler
Posted 22 May 2024 on Hotels
Very good
Comment from Hotel Management
5 Jun 2024 by Miley Do, Hotel Management
Dear Hong,We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Le Do - MileyAssistant Guest Relation Manager
by A verified traveler
Posted 10 May 2024
Overall the hotel it GOOD
Comment from Hotel Management
11 May 2024 by Miley Do, Hotel Management
Dear Prosperity,We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Le Do - MileyAssistant Guest Relation Manager
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Miley Do, Hotel Management
Dear Tran,Thank you for sharing your recent experience in MGallery - Legacy Yen Tu.In Legacy Yen Tu, guest' satisfaction is one of our first priorities. Please accept my sincere apology for not meeting your expectations.Guest's feedback is very important to us to improve our service. Therefore, we hope that you can share with us in detail for what we should do better to provide the highest level of hospitality. Please feel free to contact my email agrm@legacyyentu.com.vn to discuss more about this.Once again, we sincere apologize for any inconvenience caused to you and we look forward to hearing from you soon.Best regards,Miley Do.Assistant Guest Relation Manager.
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 28 Nov 2023
Fabulous hotel in gorgeous surroundings. Attention to every detail architecturally, and quite eco friendly. Breakfast was wonderful with good selection. Perhaps because we went in low season, food service asides from buffet breakfast was quite slow, but the beautiful ambience makes up for it
by A verified traveler
Stunning - absolutely stunning
Posted 15 Nov 2023 on HotelsThis is probably the most amazing hotel I have ever stayed at. Truly a stunning spot, and the architecture and decor are unbelievable, in it's reflection of the Vietnamese culture, history, and location.
