Ratings based on 957 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Cristobal,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in Charlotte!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear Brittany,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in Charlotte!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by General Manager, Hotel Management
Dear David,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler
Posted 21 Nov 2024
It was the best hotel ive been to lately
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Patricia,Thank you for your wonderful feedback! We're thrilled you had such a great experience and that we stood out as the best hotel you’ve visited recently. We can’t wait to welcome you back to Sonesta Select Charlotte University Research Park for another fantastic stay.
by A verified traveler
Posted 19 Nov 2024
This is a great n clean location
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Dear Duane,It was our pleasure to provide you with clean, convenient accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at Sonesta Select Charlotte University Research Park.
by A verified traveler
Posted 16 Nov 2024
I will come back.
Comment from Hotel Management
18 Nov 2024 by Guest Relations, Hotel Management
Dear Manuel,Thank you! There's no greater compliment than knowing you enjoyed your stay at Sonesta Select Charlotte University Research Park so much that you're already planning to return. We look forward to your next visit.
by A verified traveler
Posted 16 Nov 2024
No food on site, besides a buy your own Bfast.
A bit rude when buying coffee and telling you to go to Chik Filet
Comment from Hotel Management
18 Nov 2024 by Guest Relations, Hotel Management
Dear Steve,Thank you for sharing your feedback. We apologize for the inconvenience regarding the breakfast options and the experience when purchasing coffee. We aim to offer a welcoming and helpful atmosphere, and we're sorry to hear that this wasn't reflected during your stay. We will address this with our team to ensure a more positive experience in the future. We appreciate your input and hope to provide a better experience next time.
by A verified traveler
Posted 15 Nov 2024
Nice and clean
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Crystal, Thank you for your feedback! We’re glad to hear you enjoyed a clean and pleasant stay. We look forward to welcoming you back!
by A verified traveler
Posted 15 Nov 2024
I liked how clean the property was. Been coming 2 Charlotte year after year and this hotel was the nicest. Friendly staff and Conveniently located near tons of restaurants within walking distance. Definitely recommend and staying here again
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Heather,Thank you! There's no greater compliment than knowing you enjoyed your stay at our hotel so much that you'd recommend us to others. Your kind comments about our wonderful staff, spotless accommodations, and convenient location are truly appreciated and will be shared with our team. We look forward to being your "go-to" hotel on future trips to Charlotte!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear Jerri,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
