Ratings based on 993 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Convenient location and good service
by A verified traveler
Posted 25 Nov 2024
The hotel is part of a club that I was offered inducements to join. I prefer a hotel that makes the bed every day, provides fresh towels every day and tidys the room daily.
by A verified traveler
Posted 14 Nov 2024
No amenities (no room service or cleaning) offered despite paying full price.
Comment from Hotel Management
15 Nov 2024 by The Donatello Team. , Hotel Management
Dear Mariah, Apologies to hear this, our cleaning services is every 3 days, but you can always request anything that you need. Have a good day!
by A verified traveler
Posted 14 Nov 2024
Everything was superb
Comment from Hotel Management
14 Nov 2024 by The Donatello Team. , Hotel Management
Dear Jose Thank you so much for staying with us, we are so glad that you enjoyed your stay.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by The Donatello Team. , Hotel Management
Thank you so much for your 4 bubbles. We hope to see you soon again!
by A verified traveler from Boston
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by The Donatello Team. , Hotel Management
Thank you so much for your 5 bubbles Dear Julia, we hope to see you soon!
by A verified traveler
Posted 25 Oct 2024
Rooms were great, clean and well appointed.
Sadly the surrounding sidewalks were not clean due to rough sleepers
Comment from Hotel Management
30 Oct 2024 by The Donatello Hotel. , Hotel Management
Thank you for your review, Allan and apologize for the sleeper's situation, we try our best to keep in the best environment possible and we are working on it. Have a good day!
by A verified traveler
Posted 23 Oct 2024
We loved the layout of the hotel. The clubhouse upstairs on the top floor was a great place to start your day with coffee or tea. Filter water saves on plastic bottles. Transportation was all around us, so getting places was simple.
Comment from Hotel Management
24 Oct 2024 by The Donatello Team. , Hotel Management
Hello Irvin, We really appreciate your time and your kind words; you made our day. Thank you so much!
by A verified traveler from Heathmont
Posted 20 Oct 2024
We loved our stay at The Donatello. Great location, one block to Union Square and all the transport is within walking distance to get anywhere.
Room was well laid out with a basic kitchenette. Loved the gym and spa facilities. Our favourite was the club lounge, gorgeous area to enjoy a complementary coffee. Highly recommend.
Comment from Hotel Management
24 Oct 2024 by The Donatello Team. , Hotel Management
Hello Janelle, Thank you so much for your amazing review, we love it.
by A verified traveler
Posted 17 Oct 2024
We stayed in the King studio suite and it was wonderful. I like the amount of space we had.
Comment from Hotel Management
24 Oct 2024 by The Donatello Team. , Hotel Management
Hello Fiona, Thank you for your nice review.
