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Layne Hotel

2.5 star property
Hotel with a 24-hour front desk, a short walk to Union Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Layne Hotel

Lobby sitting area
Front of property
Iron/ironing board, free WiFi
Lobby
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room, 1 Double Bed (with Shared Bathroom in Hallway)

Iron/ironing board, free WiFi

Economy Room, 1 Double Bed (with Shared Bathroom in Hallway)

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Microwave
Satellite channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Microwave
Satellite channels
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Iron/ironing board, free WiFi

Room, 1 Queen Bed

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Shower/tub combination
Microwave
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Heating
Refrigerator
LED TV
Hair dryer
Shower/tub combination
Microwave
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
545 Jones St, San Francisco, CA, 94102

What's nearby

  • Union Square - 6 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 15 min walk - 1.3 km
  • Moscone Convention Center - 18 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.7 km
  • Pier 39 - 5 min drive - 4.0 km

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & Geary Blvd Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪The Public Izakaya - ‬2 min walk
  • ‪Mensho Tokyo - ‬2 min walk
  • ‪Bourbon & Branch - ‬1 min walk
  • ‪El Tesoro Taqueria & Grill - ‬2 min walk
  • ‪Cantoo Latin Asian Rotisserie - ‬2 min walk

About this property

Layne Hotel

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, Layne Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Layne Hotel offer amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Grab bars in tubs and accessible tubs
  • Refrigerators, microwaves, and cable channels

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1.2 miles (USD 60 per day)

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 15 2024 to November 1 2025 (dates subject to change).
The property will be renovating from November 13 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Front desk
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day(6562 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Layne
Layne Hotel
Layne Hotel San Francisco
Layne San Francisco
Layne Hotel Hotel
Layne Hotel San Francisco
Layne Hotel Hotel San Francisco

Frequently asked questions

Is Layne Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Layne Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Layne Hotel?

Check-out is at 11 AM.

Where is Layne Hotel located?

Located in Union Square, this hotel is within a 10-minute walk of SHN Curran Theatre and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 1 mi (2 km). Powell St & Geary Blvd Stop is 6 minutes by foot and Powell St & O'Farrell St Stop is 6 minutes.

Layne Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 106 reviews" "
Rating 8 - Good. 29 out of 106 reviews" "
Rating 6 - Okay. 6 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 16 out of 106 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

shaniza

Stayed 3 nights in Sep 2024

2/10 Terrible

KRISTOPHER

Disliked: Staff & service, property conditions & facilities
No ac. Stood outside for 10 mins before someone answered the bell.
Stayed 1 night in Oct 2024

2/10 Terrible

Judy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival desk service was rude and not welcoming. Once checked into the room we noticed a few appliances not working/ outlets as well. We called the front desk and was told there’s nothing they can do Ridley and hanged up. Asked to speak to a manager and was denied stated nothing they can do at the time and that they can’t change our room either way because they are sold out for the night. There was a change of shift and the following person that came was a lot nicer and apologized for the inconvenience. Overall the experience there was not great. I do not recommend it. The area at night is also very active meaning a lot of homeless and noise.
Stayed 1 night in Sep 2024

2/10 Terrible

Cesar Jr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in terrible location, hundreds of homeless people and doing drugs around, the room has bugs and dirty, dusty and just not clean at all , doesn’t have own bathroom, no AC , and pretty much a dirty and definitely not in a safe environment. They have a $250 deposit absolutely a ripoff ridiculous pricing for such horrible hotel . Don’t know how this hotel is up to code , it should be reported
Stayed 3 nights in Sep 2024

4/10 Poor

Jack, damcaus

Disliked: Staff & service, property conditions & facilities
if you plan on coming into town for vacation I have a recommend not cooking this property they do not allow gas and you have to be buzzed and every time you go or enter the property vary inconvenient I felt like I was being watched by a warden
Stayed 2 nights in Sep 2024

4/10 Poor

Wenjian

Disliked: Cleanliness, staff & service
Not professional at all
Stayed 1 night in Aug 2024

4/10 Poor

Victor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
San Fco Downton my first time, that’s bad , No AC in the room , so you need open the windows to refresh, but the noise of the homeless can’t let you relax.
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the budget conscious
Honestly, I liked my stay there, the hotel has a certain charm to and was close to where I needed to be - the SFJazz venue and Chinatown. But it might not be for everyone, you are sharing a small restroom and another decent size shower located outside your room. Its almost like a hostel but your room is private. But for the price and location, its pretty good.
Stayed 1 night in Aug 2024

10/10 Excellent

DANIEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is within walking distance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Keith, honolulu

Always a pleasure staying here staff is incredibly pleasant!!!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with the atmosphere of a hostel
Stayed 1 night in Jul 2024

2/10 Terrible

Suchinthaka

Disliked: Cleanliness, staff & service, property conditions & facilities
Simply don’t go to this place, terrible! Unfriendly owner don't know how to talk to clients! If you want to feel disappointment, disgusting go to here! Bedroom rooms are not clean too!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept up vintage hotel. Friendly staff.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, budget friendly space
Clean hotel, nice employees, 24 hr doorman. Tenderloin is fine, people don’t want to bother you.
Stayed 2 nights in Jun 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
I cannot express how friendly and helpful staff was. We felt safe with the security (being buzzed in to the hotel). We had originally booked another hotel and that hotel was sketchy and canceled our reservations with no notice so we reserved the Layne Hotel. Would stay here again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. The room was very clean and well kept. Only caveat was the lack of air conditioning but once I cracked the window, SF weather kept it cool. Hotel was on the brink of the unsafe part of downtown, but staff let me know to just avoid going down the street. It never felt unsafe. It was a little noisy at times, but what can you expect being downtown in a big city really? I would return if ever in SF again :-)
Stayed 3 nights in Jun 2024

8/10 Good

Emelie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay there, hotel staff were very friendly.
Stayed 4 nights in Jun 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service
I bought a cheap hotel in SF on the fly, almost abandoned my deposite when I realized where it actually was located and started walking there. If you’re traveling without kids and feel confident in sketchy areas this place is perfect. Room was clean. Man at the front desk was respectful, helpful and very self aware of the neighborhood they’re located in. Tenderloin is a hard pill to swallow, but again, if you’re looking for a very inexpensive, clean room, very close to BART stops (Powell & Civic Ctr) than this place is just fine. 4 out of 5
Stayed 1 night in May 2024

10/10 Excellent

Terrance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is a really cool old hotel (built in 1912). If you are looking for a modern five star hotel (with all the amenities), it is probably not for you. But, if you enjoy staying in a building that is on the historic register, you will really like this place. The elevator is vintage - but for me that was part of the charm. It isn't fancy - but the room was very clean, the bed was comfortable. The TV and Internet both worked fine. What really made it for me was the staff. Day or night you are greeted by one of the managers who quickly get to know and recognize you. I felt very safe in the hotel. The neighbourhood is kind of typical for San Francisco once you get away from the main tourist area. You may see colourful people on the street. There is a great little Mexican restaurant across the street. I'd definitely stay here again.
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk experience, safe hotel/secure entrance, very, I had my window cracked open and it wasn’t noisy outside which was nice. I’ll stay here next time I’m in SF.
Stayed 2 nights in May 2024

10/10 Excellent

Rae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a gated hotel which made me feel very safe. I loved the vintage historic vibe. Clean and simple. The staff were very friendly.
Stayed 2 nights in Apr 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time to experience a terrible customer service in my whole life. The front desk personnel was so rude, not patient, grumpy, cranky. He did not instruct in a good way all that is to be instructed to all the customers and if you don't get it the first time he will get pissed and mad. He even scolded me for not following instructions and I think any customer does not deserve that. Also, there door and elevator are very old and is not user friendly and he blamed me that the elevator is not working after I used this for the first time. I told him why he was so rude and asked for a manager to talk but he said he is the manager and I asked for a supervisor that is higher than him but he did not answer. I told him I will give a feedback to expedia about this since you sent me an email for a survey and he said he does not care. It was very traumatic experience for me and I am not sure why you keep them in your list of hotels for tourists. I am not sure if all the staff are that but the front desk was very rude. I am afraid they will charge me the $250 deposit fee for accusing me that I broke the elevator. If possible please black list this hotel in your list as I don't want this to happen to anyone else again. Please escalate this case.
Stayed 1 night in Apr 2024