Ratings based on 582 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
This property is very run down for a homewood. This is the first time I’ve ever complained to management about the physical condition of my room and property. Manager stated that there is a complete remodel coming next year.
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Mr. Kotler, As stated in previous correspondence, we are going to be renovated in 2025. The renovation was supposed to start this year 2024 but was re-scheduled for 2025, hence our appearance. That being said - our property is FAR from run down and making such statements after we have explained isn't very fair or right. If we were in such a condition - Hilton wouldn't allow for us to operate.
by A verified traveler
Posted 3 Nov 2024
Staff very friendly. Place was clean and organzied.
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Thank you for your positive words!!!!
by A verified traveler
Posted 21 Oct 2024
The hotel is becoming dated and could use newer carpet in the rooms. The breakfast staff (especially Kyle) were great about keeping items replenished and amenable when I had questions and a request for more of a food item. The toaster equipment probably needs to be fixed (the lighter/darker dial); folks had to put bread items through it twice to get browned up.
The towels were plentiful in the rooms, and the refrigerator in the double queens suite was clean and cold.
For guests not familiar with this hotel, note that the fitness room and pool/hot tub are on the lowest level (Floor 1) with the lobby being on floor 2. (I prefer the fitness room being on the main level as the lobby and dining area.) The hot tub and pool were both operational and clean; plenty of towels available. The fitness room is adjacent to the pool room, seoarated by glass windows with treadmills, elliptical machine and stationary bike facing the pool area.
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Thank you so very much for such a nice review!!!!
by A verified traveler
Posted 18 Oct 2024
This hotel may have had one of the best hotel breakfast we have ever had! It included veggies, salsas and fresh berries on certain days. There were a few issues with our stove and safe not working, however maintenance was available and fixed what they could right away. I do wish they had a few more items in their kitchen for cooking but we made it work. I liked the small extras such as the puzzle in the foyer we each got some pieces on and it was very close to downtown Denver, Golden, Red Rocks and anything we wanted to access.
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Thank you so very much for your review - it is greatly appreciated!!!
by A verified traveler
Posted 17 Oct 2024
Great room great staff from receptionist to kitchen staff. Very friendly and all smiles. Kitchen staff worked at keeping breakfast full and eating area clean. I am a raving fan for this hotel. Best breakfast i have eaten since travelling for past two months. Thank you
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Thank you for your pleasant and nice review!!!!!
by A verified traveler
Posted 14 Oct 2024
Breakfast was good.
Rioms were loud, shower heads did not have much pressure. Safes did not work
Staff was very nice. Maintenance did assist with safe, but it was ready to be replaced and you could not change the code...
Comment from Hotel Management
14 Nov 2024 by Karamos, Hotel Management
Thank you for your great review!!! We do apologize for the inconvenience regarding the safe!!!
by A verified traveler
Posted 24 Sep 2024
It was very nice
Comment from Hotel Management
26 Sep 2024 by Karamos, Hotel Management
Thank you for taking the time to post a review - and for choosing our property for your stay!!!
by A verified traveler
Posted 23 Sep 2024
Beautiful room. Very clean and comfortable.
Comment from Hotel Management
26 Sep 2024 by Karamos, Hotel Management
Thank you, Dawn, for your response!!! It is truly appreciated.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Karamos, Hotel Management
Thank you for your review!!!
by A verified traveler
Posted 17 Sep 2024
Easy check-in and check-out. Friendly and helpful staff. Convenient morning buffet style breakfast available. Comfortable beds.
Comment from Hotel Management
26 Sep 2024 by Karamos, Hotel Management
Thank you so very much for your REVIEW!!!We are so pleased that you enjoyed your stay with us!!
