Ratings based on 2,063 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 4 Dec 2024
There were loud worker strikes going on right outside of the hotel during our stay there and the front desk failed to put us on a higher floor. We were on second floor with the noise coming right inside. Room was very dated, windows had no natural light coming through, honestly felt like a prison with lack of lighting! Great location in union square was the only plus for this property.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Brandon,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Michael Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Jada,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us. If there is any additional feedback you can provide about your stay we will greatly appreciate it. We never want any of our guests to experience disruptions when staying with us, so please accept our apologies for any inconvenience. Thank you again for you feedback and I hope this experience will not preclude you from staying with us again
by A verified traveler
Posted 1 Dec 2024
It is at a very convenient location with a lot of restaurants nearby. There are grocery stores too. 10-15 minutes away from Golden Gate. Multiple private parking options available nearby. Room was of decent size with nice mattress and pillows.
Comment from Hotel Management
1 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Vineet,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 30 Nov 2024
People on strike making a lot noise
Comment from Hotel Management
1 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Edgar,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Arian,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us. If there is any additional feedback you can provide about your stay we will greatly appreciate it. We never want any of our guests to experience disruptions when staying with us, so please accept our apologies for any inconvenience. Thank you again for you feedback and I hope this experience will not preclude you from staying with us again.
by A verified traveler
Posted 30 Nov 2024
Not bad
Comment from Hotel Management
1 Dec 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Keza Phyo Myat,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us. If there is any additional feedback you can provide about your stay we will greatly appreciate it. We never want any of our guests to experience disruptions when staying with us, so please accept our apologies for any inconvenience. Thank you again for you feedback and I hope this experience will not preclude you from staying with us again.
by A verified traveler
Posted 30 Nov 2024
Front desk was very nice
Comment from Hotel Management
30 Nov 2024 by Front office dept, Hotel Management
Good morning Mr/Ms. Alexander,Thank you for leaving us a post stay review, and more importantly, thank you for staying with us! We’re glad to see you enjoyed your stay and hope to see you again in the future. Until then, stay safe and healthy.
