Ratings based on 101 Verified Reviews
2.0 Room cleanliness
2.9 Service & staff
2.4 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Was really nice
Comment from Hotel Management
21 Nov 2024 by Lisa, Hotel Management
Thank you for your review that made our day. These feedback as yours are what keeps us going the extra mile in the future to do better. Regards, Lisa
by A verified traveler
TRAP HOUSE
Posted 19 Aug 2024 on HotelsThe hotel had an odor. Then I got to the room checked my bed it had hair and crumbs in the bed. It had roaches crawling up the walls. There were several dead roaches on the floor. The bathtub was dirty. It felt like I was at a crack house.. I don’t recommend at all. Even after the clerk checked the room before I went in it still had all of those issues.
Comment from Hotel Management
13 Oct 2024 by Tim, Hotel Management
Apologies for the problems you had faced, Chimere! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
by A verified traveler
Posted 29 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Ashish, Hotel Management
Thank you so much Majed.
by A verified traveler
Posted 18 Apr 2024
Customer service
Comment from Hotel Management
18 Apr 2024 by AJ, Hotel Management
Thank you Cheyenne.
by A verified traveler
Horrible
Posted 18 Jul 2023 on HotelsHotel was disgusting, went to three separate rooms and all were absolutely terrible in different ways.
by A verified traveler
A Disappointment
Posted 15 Jul 2023 on HotelsCharged more than quoted.
Had no record of my reservation
Safety chain broken/missing
Overall property was in poor condition and in need of service
No coffee maker
No kleenex
No hair dryer
No bedside lamp
by A verified traveler
Posted 8 May 2023 on Hotels
by A verified traveler
Terrible place to stay
Posted 30 Mar 2022 on HotelsThe room was terrible. The sheets had stains on them. There was a roach in the bed, refrigerator, and inside the tub. It was a scary experience. I wanted a refund but I paid for it through the app. It is not a place for a family. Thank god I was traveling for work and didn’t have my kids. Otherwise I would’ve just lose out on the money spent and go elsewhere
Comment from Hotel Management
15 Apr 2022 by Nade, Hotel Management
Dear Anonymous,
Please accept our deepest apologies. This hotel was just purchased by our company and we are now undergoing complete renovation.
Please reach out to me directly (Nade, the manager) and I will see to it you receive a free night in one of our newly renovated rooms. I promise you will be pleased. I am embarrassed of the experience you had.
by A verified traveler
Posted 8 Oct 2021
A third world operation.
Comment from Hotel Management
9 Oct 2021 by Bob, Hotel Management
Sorry for inconvenience we take care your issue ASAP.
by A verified traveler
Posted 3 Oct 2021
Nothing
Comment from Hotel Management
9 Oct 2021 by Bob, Hotel Management
Sorry for inconvenience we take care your issue ASAP.
