Ratings based on 34 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Mar 2020 on Hotels
by A verified traveler
sunset spot
Posted 25 Feb 2020 on HotelsIt was beautiful, the most perfect setting for sunset
by A verified traveler
We did not get tired of the view
Posted 3 Jan 2020 on HotelsThis is a stunning waterfront hotel, from the moment we arrived to the sadness when we were leaving it was magnificent throughout. Friendly staff were accommodating for any request, everything was in great condition and perfect.
The hotel is nestled at the end of the narrow Yaddehimulla Road with uninterrupted westerly sea views. The sunsets over the Indian Ocean each day were spectacular as the ocean swell crashed over the rocks just past the end of the pool deck. The pictures don't lie!
Comment from Hotel Management
31 Jan 2020 by john may, Hotel Management
Dear Guest
we are delighted that you enjoyed your holiday and the hospitality.thank you for the lovely comments and you are well come in our hotel any time. Regards from team Watergate
by A verified traveler
Posted 23 Dec 2019
by A verified traveler
Posted 15 Dec 2019
Properly is very nice and quite. Staff is friendly. Food is expensive.
Comment from Hotel Management
15 Dec 2019 by john may, Hotel Management
Dear Sir, Thank you very much for your comments and we are delighted that you enjoyed your stay with us.sir at the same time we were bit worried that you have mention about food Being expensive. According to our record you booked 4 hours early,still we accommodated you without any additional charges.according to your booking you are entitled only for breakfast and you never order any food items from our Ala cart.when you go out you can get street food for very cheap and in hygienic,but to maintain a hotel like our caliber is not easy.to get better quality its bit expensive.hope I am not hurting your feelings and thank you very much for your complain. .
by A verified traveler
Very clean hotel. Nice views. Friendly staff
Posted 7 Dec 2019 on HotelsWe only stayed one night. The location isn't the absolute best, in terms of getting to the beach, but its not too far (around 8-10 mins walk) and there are tuk-tuks outside.
The hotel was quiet when we stayed here and few guests. The sea view rooms have nice balconies and a great view of the crashing waves, against the rocks. So its a nice spot to sit out and listen and see the ocean.
I was impressed with how clean they kept the place. There wasnt a thing out of place and the rooms and main areas were immaculate.
Staff were pleasant and the manager assisted us with our food requests and dietary requirements for the breakfast.
There were a few things that were not that great with the breakfast. We got some avocado and it was really about gone off, but they still served it, with most of it being brown and bad inside.
The other thing I found surprising, was that in the bathroom, there is a opening for the window, but with only angled wooden slats going across. So no-one could see it or anything, but there was not netting or glass and so mosquito's, insects or anything could get in. Which is weird and a small detail that should be taken care of.
Otherwise, we enjoyed our stay and can recommend for something away from the hustle and bustle.
Comment from Hotel Management
15 Dec 2019 by JOHN, Hotel Management
Mr.Daniel Thank you very much for your comments and mainly you enjoyed our hospitality.yes about the Avocado when it become ripe some times its become bit off color but we do apologies, defiantly we could have taken more care about it.any way we got some very important points to correct our self as team.we will do our best to correct our self.thank you very much once again .
by A verified traveler
Posted 27 Nov 2019 on Hotels
Very good hotel in great location.
Comment from Hotel Management
27 Nov 2019 by john , Hotel Management
thank you very much and you are welcome again
by A verified traveler
Posted 9 Oct 2019
I had cancelled the reservation on expedia still the property charged me for no show.
When i contacted the GM of the property, I got an arrogant response that because he lines up the service and business has not been good, he must charge me. Given all that Sri Lanka has been through in recent past, this is a sorry case of bad business sense in a horrid tourism climate.
Comment from Hotel Management
27 Nov 2019 by john , Hotel Management
Dear Guest If there is any constructive complain please give your details,name then we will response accordingly.
all the companies do have their own policies, time to time they change according to the situation.as professionals we do face difficult situations.there are some incidents we do not charge for late check outs.the common language we love to hear from our guest are either manager is rude or arrogant.so please send your details and i will explain everything in details.
by A verified traveler from Dundee Scotland
Posted 24 Sep 2019
Great hotel great staff and a fabulous location . Pool was amazing .
Comment from Hotel Management
13 Oct 2019 by MR.Ramidu, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 5 Aug 2019 on Orbitz
We enjoyed our stay. The hotel is nice and close to the beach. The breakfast was just ok. The staff were nice and helpful.
Comment from Hotel Management
8 Aug 2019 by jona, Hotel Management
at the moment guest count is very low,for break fast normally we have a nice spread ( inter national and local) in future we will do our best to provide a variety of choices
