Ratings based on 9 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kandy
Posted 4 Feb 2020
Great place to spent holiday in downsouth. Friendly staff. Food excellent.
by A verified traveler
Posted 16 Nov 2019
Comment from Hotel Management
11 Dec 2019 by Chameera, Hotel Management
Dear Guest,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share this score about us. We’re here for you anytime.”
Hope to see you again !!! Good bye until next time !!!
Thank you.
Recommended
for Everyoneby A verified traveler
Nice hotel close to the beach
Posted 18 Apr 2018Staff are helpful and can't do enough for you. The meals produced are really nice. There is a beach just outside the hotel with beautiful rock pools and soft sand. The pool is a good size and well maintained. The highlight of staying here was watching the turtles swimming off the rocks.
Comment from Hotel Management
27 May 2018 by Pulasthi, Hotel Management
Dear Ms Melita,
Thanks a lot for your valuable review on us & happy to hear from you.
by A verified traveler
Good hotel but staff (Pool side) very poor English
Posted 2 Mar 2018 on HotelsWas a nice break really enjoyed every aspect of our Holiday, except -
1) Did not realise they added and extra 10% on every bill, they should at least inform their guests about this. Had I known I would bought food and drink elsewhere and/or eaten else where.
2) Servers made lots of mistakes on our orders, even when we explained very clearly what we wanted.
3) Seems there is no consistency, between the servers who operate at pool side, and unfortunately they were unable to speak English, a little disappointing for a Hotel !!!
Comment from Hotel Management
3 Aug 2018 by Pulasthi, Hotel Management
Thanks a lot for your kind feedback & we appreciate it.
by A verified traveler
Disappointed
Posted 13 Jan 2020 on HotelsThe hotel was far away from Unawatuna beach. Hotel is next to very fast and dangerous trafic street. There was very noisy.
The pictures do not look the hotel at all, Pictures is big fake. There is building a big new hotel just to next and overlooks the ocean. Hotel was not clean. Four time for six day they forget give a towels. Bahtroom smelt very bad and hotels staff cant do anything. This is not more than two star Hotel.
by A verified traveler
Posted 5 Jan 2019
年末年始の滞在だったので宿泊費高めの設定なのは理解できますが、価格に 見合わないホテルでした。スタッフはみなさんフレンドリーで一生懸命対応してくれましたが、夜中にシャワーのお湯が出ない、wifi繋がらない、テレビが見られない、という事象が続いたため、快適に過ごせたとは言い難いです。
ドライヤーはリクエストすればかしてもらえますが、使おうとしたら壊れていました。
朝食付きプランでしたが、ビュッフェのバリエーションが少なかったです。もちろんカレーは美味しかったですが…
ウナワトゥナからは少し離れています。海が近く、ゆっくり過ごすにはいいと思います。
Comment from Hotel Management
9 Jan 2019 by Sevonra, Hotel Management
Thank you for your valuable comment.we will improve our service.next time will be much better service if you visit
by A verified traveler
Posted 14 Dec 2018
Comment from Hotel Management
17 Jan 2019 by Hotel Sevonra, Hotel Management
Dear Guest,
Thank you for taking your valuable time to post a review on Expedia.com.your feedback is extremely valuable to us.We will convey this score all among the staff.
Hope to see you again soon !!!!!
Thank you.
Hotel Sevonra
by A verified traveler
Posted 1 Aug 2018 on Hotels
Comment from Hotel Management
3 Aug 2018 by Pulasthi, Hotel Management
Thanks a lot Mr John.
by PHILIPPE
Posted 9 Feb 2017 on Hotels
Nous étions 7 personnes, dans 3 chambres, pour 2 nuits, tous satisfaits de l'hôtel;
d'un côte se trouve un terrain en friche, de l'autre une construction pas très esthétique, devant il y a la route bruyante, mais derrière... la piscine suivi d'une bande de sable avec bar, tables, quelques transats sur les rochers, et la mer. Les plats du resto-snack sont très bons et bien présentés, la bière est fraîche, l'addition correcte (c'est touristique ici)
Les chambres sont spacieuses et confortables, mais -petit détail- la fenêtre/aeration de la salle de bain donne sur le couloir à l'intérieur de l'hôtel...
Ambiance décontractée et internationale, nous avons bien aimé
Comment from Hotel Management
3 Aug 2018 by Pulasthi, Hotel Management
Thanks a lot for your kind feedback & we appreciate it.
