Sayura Beach Hotel (Unawatuna) Hotel Review

5 out of 5

Posted 18 Mar 2020

Fantastic Staff, Fantastic Location, Fantastic Hotel, Fantastic Room. Highly Recommended

Comment from Hotel Management

18 Mar 2020 by Sayura Team, Hotel Management

we are so pleased about your comment.hope to see you again. stay safe.

4 out of 5

Posted 12 Feb 2020

Position on beach, good sun beds in shade, close proximity to lagoon 50 metres. Restaurant can be a little warm, although food was good and well priced.

Comment from Hotel Management

13 Feb 2020 by Tharanga, Hotel Management

Thank you for your valuable response.

2 out of 5

Posted 12 Jan 2020

This property is very run and not well maintained. The service is also very poor, both upon check in and when just trying to order a drink. Definitely in need of a revamp and change of management. The only positive is the location.

Comment from Hotel Management

14 Jan 2020 by Sayura Team, Hotel Management

thank you for your feedback however we are regret about your inconvenience.

5 out of 5

Posted 31 Dec 2019 on Orbitz

The Ocean view from the room is great, and the staff was courteous and friendly. Upon arrival they offer a welcome drink, and take your luggage to the room, and also helped our driver to turn the car around. The view from the room was beautiful, the room was nice and clean. I didn't have any air condition issue as read in past reviews, the staff showed me how to turn on AC if it stopped when open the glass doors.Room service staff was extremely nice waited until we are ready, also on the day of checkout they let rest of my party wait in the room undisturbed until I returned from whale watching. The breakfast buffet was wonderful and they had a bag of breakfast ready early morning on the day I left for whale watching. I only have good things to say and highly recommend Sayura beach hotel.

Comment from Hotel Management

31 Dec 2019 by Sayura Team, Hotel Management

we are so pleased about your comment and thank you for your highly recommend. hope to see you again.

2 out of 5

One of the worst experience ever

Posted 25 Dec 2019 on Hotels

Over-rated hôtel. Food: Limited choices and low quality. Confort: Room is good but bathroom is disappointing. Pool is located in the reception area (max 3 meters between the reception and the pool). Security: during the weekend a group of 15 men completely drunk blocked the reception and the access to the beach. Note that alcohol was served by the hotel. Beach access: can’t swim in the hotel area because of rocks. You have to walk 60 meters to reach private beach where you have to pay. Overall service is ok but the rest (confort, food and pool/beach) really disappointing. I don’t recommend this hotel at all.

Comment from Hotel Management

26 Dec 2019 by Sayura Team, Hotel Management

thank you for your feedback however we are really apologize if you had any inconveniences

4 out of 5

Posted 21 Dec 2019 on Lastminute

Wonderful location, very good rooms and facilities

Comment from Hotel Management

21 Dec 2019 by Sayura Team, Hotel Management

thank you very much for your feedback

4 out of 5

Posted 19 Dec 2019

Comment from Hotel Management

20 Dec 2019 by Sayura Team, Hotel Management

thank you very much

5 out of 5

Posted 19 Dec 2019

This hotel is right on a very beautiful beach. Fine sand and a nice shallow protected area just adjacent to the hotel. Our room was large and had an excellent private ocean view balcony and i think all the rooms are on the ocean side. Clean, comfortable bed and pillows, decent TV with some good english channels. The price included a delicious buffet breakfast with lots of choices and an amazing ocean view. The restaurant is also pretty good for dinner and there are 3 or 4 other restaurants nearby with access from the beach. The only downside for us is that the road is narrow and very busy. There is no noticable road noise on the beach side or in the room but the road is not pleasant for walking. We rented a scooter from the hotel desk to get around in the area for a very low cost - but make sure you have an international motorbike licence because we were stopped by the police to check for license at least once a day.

Comment from Hotel Management

20 Dec 2019 by sayura Team, Hotel Management

thank you very much for your nice feedback and hope to see you again

4 out of 5

Posted 19 Dec 2019 on Hotels

Great location. Very friendly staff. Nicely rennovated.

Comment from Hotel Management

19 Dec 2019 by Sayura Team, Hotel Management

we are so pleased about your comment

4 out of 5

Beach location

Posted 17 Dec 2019 on Hotels

Rooms were big and comfortable. Bathroom good but no hand towels or washers or soap given. Service was excellent but very little English spoken. Location on beach were you could swim with turtles was priceless. Views fantastic. Some repairs needed in rooms.