Ratings based on 641 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
The cleanliness for the price
by A verified traveler
Posted 3 Jan 2025
The nightstand looks like milk had been spilled on it and ran down the side. The side was dirty. The inside of the exterior door needed cleaned.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by JP, Hotel Management
Thank you so much for your valuable feedback and for giving us a great rating! We’re thrilled to know that, overall, you had a positive experience with us.We are always looking for ways to enhance our guests' stays, and your input helps us continue to improve. If there's anything specific that would have made your visit even better, please feel free to share.We look forward to welcoming you back and hope to exceed your expectations next time!
by A verified traveler
Posted 21 Dec 2024
Room smelled cigarette smoke, even though it was non smoking.
Comment from Hotel Management
21 Dec 2024 by JP, Hotel Management
Thank you for your feedback. We sincerely apologize for any inconvenience caused by the cigarette smoke smell in your room. Although our property is non-smoking, we understand how unpleasant this must have been. We are committed to ensuring all of our guests have a comfortable stay, and we will take immediate action to address this issue. We truly appreciate your understanding and hope to welcome you back soon.
by A verified traveler from Malone
Posted 21 Dec 2024
It was all good very quiet and clean lady at front desk was awesome
Comment from Hotel Management
21 Dec 2024 by Jennifer Cano, Hotel Management
Dear Gerald,Thank you for choosing Travelodge! We’re thrilled to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back soon for another great experience.Warm regards,JenniferManagerTravelodge
by A verified traveler
Posted 19 Dec 2024
Area looked kinda shady. Beds looked clean enough but bathroom has hair on the floor and didn’t look super clean.
Comment from Hotel Management
20 Dec 2024 by Jennifer Cano, Hotel Management
Dear Amanda,We’re sorry to hear about the cleanliness issue you experienced during your stay. Please accept our sincerest apologies for not meeting our usual standards.I will personally address this matter with our housekeeping staff to ensure this does not happen again. Your comfort and satisfaction are very important to us, and we appreciate you bringing this to our attention.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Jennifer Cano, Hotel Management
Thank you for rating us 5/5! We're thrilled to know you had a fantastic experience. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back soon.
by A verified traveler
Posted 30 Nov 2024
The staff was helpful and courteous. The area around the motel did not look good and made the motel look unappealing and unsafe. However the motel is well maintained and clean.
Comment from Hotel Management
30 Nov 2024 by Jennifer Cano, Hotel Management
Thank you for choosing Travelodge! We’re delighted to hear that you enjoyed your stay with us.To make your next visit even better, I’ve spoken with our team about ways to further enhance your experience. Your feedback helps us grow, and we’re committed to ensuring your future stays are even more enjoyable.We look forward to welcoming you back soon! If there’s anything specific we can do to make your next visit exceptional, please don’t hesitate to let us know.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by JP, Hotel Management
Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we would love to learn more about the areas where we fell short so we can make improvements for future guests.If you’re open to it, please feel free to share more details about your stay. We would appreciate the opportunity to make things right.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by JP, Hotel Management
Thank you so much for sharing your feedback and for rating us 4 out of 5! We're delighted to know that you enjoyed your stay with us.If there’s anything we could have done to make your experience even better, we’d love to hear your thoughts. Your suggestions are invaluable as we strive to provide the best possible service to our guests.We hope to have the pleasure of welcoming you back soon for an even more memorable stay!
