Ratings based on 1,021 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Nov 2024
All around excellent
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Super clean, very close to station! Would def stay here again in the future!
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Phenomenal, our best accommodation during our entire Japan tour was here, by miles. We would stay here again in a heartbeat.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Everything was great!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Hotel was lovely and offered complementary drinks and food. Our room was very warm and we couldn’t cool it down.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Second time i stayed in this hotel. So much convenient
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
This is a wonderful hotel located in close proximity to Osaka Station which make transportation very convenient. Nice touches include evening cocktails with wine and Ochazuke supper. I like the public bath and facilities like washer/dryer and self-service luggage locker room. The room is clean and well equipped, adequate for two adults but a little on the small side for three.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Before I arrived I reached out to the hotel to ask a question about holding luggage and they responded quickly and promptly. It was a huge relief to be able to leave our luggage at the hotel before we could check-in. When we checked into the hotel I had made a mistake a book the wrong type of room. I went back to the reception desk and they were able to quickly find me the room I needed for a small and reasonable fee. The staff were kind, friendly, and incredibly helpful!
4 out of 5
by A verified traveler

Posted 6 Nov 2024
It is close to Osaka main station. About 2-3 blocks, thee is airport shuttle deport ( 1800 yan to KIX). There were good coffee in the morning and afternoon (free) and there is a good clean public bath.