Ratings based on 1,018 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Phenomenal, our best accommodation during our entire Japan tour was here, by miles. We would stay here again in a heartbeat.
by A verified traveler
Posted 20 Nov 2024
Everything was great!
by A verified traveler
Posted 19 Nov 2024
Hotel was lovely and offered complementary drinks and food. Our room was very warm and we couldn’t cool it down.
by A verified traveler
Posted 17 Nov 2024
Second time i stayed in this hotel. So much convenient
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 10 Nov 2024
This is a wonderful hotel located in close proximity to Osaka Station which make transportation very convenient. Nice touches include evening cocktails with wine and Ochazuke supper. I like the public bath and facilities like washer/dryer and self-service luggage locker room.
The room is clean and well equipped, adequate for two adults but a little on the small side for three.
by A verified traveler
Posted 6 Nov 2024
Before I arrived I reached out to the hotel to ask a question about holding luggage and they responded quickly and promptly. It was a huge relief to be able to leave our luggage at the hotel before we could check-in. When we checked into the hotel I had made a mistake a book the wrong type of room. I went back to the reception desk and they were able to quickly find me the room I needed for a small and reasonable fee. The staff were kind, friendly, and incredibly helpful!
by A verified traveler
Posted 6 Nov 2024
It is close to Osaka main station. About 2-3 blocks, thee is airport shuttle deport ( 1800 yan to KIX). There were good coffee in the morning and afternoon (free) and there is a good clean public bath.
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 22 Oct 2024
New concept in hotel service. Good for young people. We came with 4 luggages, didn’t know they have elevator for them, front entrance just has narrow escalators, just enough for carry on, hotel should inform clearly about elevator for luggages. Bonus with complementary wine, coffee, food. We stayed 4 days, just a little hiccup from beginning, everything was good after. Recommended
