Ratings based on 935 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Reception, Hotel Management
We always aim to continue to improve our service. We really appreciate your feedback regarding your stay. Our apologies that we didnt meet your expectations this time.
by A verified traveler
Nice hotel
Posted 26 Jul 2024 on HotelsGood location a very nice breakfast. Close to bus and train station, two grocery stores nice restaurants.
Staff was helpful. Did not stay long enough to eat at night there, but the breakfast offered some quality options.
Comment from Hotel Management
26 Jul 2024 by Reception, Hotel Management
We are so happy that your stay with us was great, and that you took the time to write about it. We wish you a warm welcome back!
by A verified traveler
Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
15 Jan 2024 by Jenny, Hotel Management
We are happy that you stayed with us and grateful that you choose to share your experience with us.
by A verified traveler
Waste of money
Posted 14 Dec 2023 on HotelsWould not allow slight change. Waste of money!
Comment from Hotel Management
1 Jan 2024 by Receptionen, Hotel Management
Jag tar givetvis dina synpunkter vidare, vår ambition är alltid att förbättra vår produkt.
by A verified traveler
Posted 3 Jun 2023
Nice hotel with excellent staff. Breakfast was excellent.
Comment from Hotel Management
5 Jun 2023 by Annelie Persson / General Manager, Hotel Management
We are so pleased that you appreciated the service of our staff and the breakfast that we are proud of. Thank you for sharing this and welcome back!
by A verified traveler
Posted 21 Feb 2023
Close access to the train station and the City centre.
Comment from Hotel Management
27 Feb 2023 by Annelie Persson / General Manager, Hotel Management
Thanks for leaving a review! We hope you enjoyed your stay and wish you welcome back!
by A verified traveler
Posted 11 Jan 2023
The staff were really nice! The area around is amazing, you have close access to everything without paying a huge price. Overall it was just a great experience and I’ll stay there again next time I visit Umeå!
Comment from Hotel Management
13 Jan 2023 by Annelie Persson / General Manager, Hotel Management
We really appreciate your review and are happy that you had an enjoyable stay with us. I will make sure to share your lovely words with my colleagues. We wish you a warm welcome back.
by A verified traveler
Posted 29 Sep 2022 on Hotels
Comment from Hotel Management
21 Oct 2022 by Annelie Persson/General Manager, Hotel Management
Tack för ditt omdöme!
by A verified traveler from Wellington
Posted 26 Mar 2020
We stayed here while the world is going thru COVID-19 hence why the hotel was so empty. The hotel was generous enough to provide us a free parking for the night. The breakfast was thoughtfully done for everybody health and safety by covered and wrapped with plastic. Great location right in the city. Will stay here again next time.
by A verified traveler
Posted 16 Jan 2020
Comment from Hotel Management
25 Jan 2020 by Micael Forsgren, General manager, Hotel Management
Hej !
Tack så mycket för det fantastiska omdömet.
Vi alla på hotellet ser fram emot att ses snart igen. Välkomna tillbaka.
