Ratings based on 274 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Jun 2023 on Ebookers
Friendly, cheerful and helpful staff.
Comment from Hotel Management
26 Jun 2023 by Stina, Hotel Management
Thank you for your review AnSofi! Welcome back another time! Best regards,
5 out of 5
by A verified traveler

Posted 19 Mar 2023 on Ebookers
Comment from Hotel Management
13 Apr 2023 by Maria, Hotel Management
Hej och tack för din respons!Välkommen tillbaka!
4 out of 5
by A verified traveler

Posted 27 Nov 2022 on Hotels
Really clean common areas, very beautiful breakfast, room was basic but comfortable. Price was lower than Umeå's average. For me the worst thing was there was no elevator and I didn't know that. 😔
Comment from Hotel Management
29 Nov 2022 by Lotta, Hotel Management
Thank you for your feedback, Hope to see you again sometime soon.Just ask for a room on the first floor.Best Regards
5 out of 5
by A verified traveler

Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
20 Sep 2022 by Cornelia , Hotel Management
Tack Ulla för din fina feedback!Varmt välkommen åter
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2022
5 out of 5
by A verified traveler

Fresh and modern

Posted 1 Dec 2021 on Hotels
No fuss living near city centre. Super clean and modern common facilities with no passive aggressive signs like there usually are in Swedish common areas. Solid, decent breakfast for the price! Would have paid a little extra for hot meals/bacon in the morning and tea/coffee around the clock, otherwise super happy with my stay.
Comment from Hotel Management
6 Dec 2021 by Lotta, Hotel Management
Tack för din feedback,det betyder mycket för oss. Välkommen tillbaka,kaffe och the finns att tillreda i våra kök närsom man önskar.
4 out of 5
by A verified traveler

It was nice.

Posted 13 Nov 2021 on Hotels
It was a good place. Recommend it to other people
Comment from Hotel Management
15 Nov 2021 by Lotta, Hotel Management
Tack för din feedback,välkommen tillbaka
5 out of 5
by A verified traveler

Posted 19 Nov 2020 on Hotels
Comment from Hotel Management
20 Nov 2020 by Lotta, Hotel Management
Tack för din feedback,välkommen tillbaka
5 out of 5
by A verified traveler

Posted 4 Jun 2020 on Hotels
Comment from Hotel Management
7 Jun 2020 by Lotta, Hotel Management
Thank you William,hope to see you soon again
5 out of 5
by A verified traveler

Nice stay downtown

Posted 26 May 2019 on Hotels
Easy checkout despite that there was no staff there, clean rooms, comfortable beds, lockers in rooms, great wifi, charging station by the beds. Good breakfast, though it would be nice if it could be available until a little longer than 0830. Two blocks away from the main square which is convenient.
Comment from Hotel Management
27 May 2019 by Lotta, Hotel Management
Dear Carl-Johan Thank you for staying with us,welcome back