Ratings based on 63 Verified Reviews
2.6 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Redmond
Posted 22 Sep 2024
We moved out one hour after checking in. Sketchy place all around with suspicious people. Noisy because it’s by the road. Smells moldy and didn’t want to use the shower because it’s not clean. Door lock seems broken couple of time. We are glad we didn’t stay overnight.
Comment from Hotel Management
23 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi Atanas! Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, including concerns about cleanliness, noise, and safety. Your comfort and security are of utmost importance to us, and it's disappointing to hear that we did not meet your expectations.We appreciate your feedback, which will be addressed with our team to improve our services and facilities. We hope you will consider giving us another opportunity in the future to provide you with a more positive experience.
by A verified traveler
Posted 14 Sep 2024
property needs renovation badly. It is overpriced for what is offered.
Comment from Hotel Management
15 Sep 2024 by CC - Guest Relations Manager, Hotel Management
Hi John! Thank you for your feedback and for rating us 2/5. We apologize for the issues you encountered with the condition of the property and the perceived value. We are aware of the need for renovations and are actively working on improvements. Your comments will be taken into consideration as we continue to enhance our facilities. We appreciate your input and hope for the opportunity to provide a better experience in the future.
by A verified traveler
Posted 25 Jul 2024 on Hotels
for a while unused/cleaned.. spiderwebs/bugs.. even bedding bugs.. along with lot of fungicides on the walls and corners in the room along with kitchennette/bathroom .. sink tabs.. not functioning for water dropping.. and wifi .. couldn’t even use for the night😭
Comment from Hotel Management
27 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi jaye! We’re truly sorry to hear about the issues you experienced during your stay. It’s concerning to learn about the cleanliness and maintenance problems you encountered. Please rest assured that your feedback is taken seriously and will be addressed with our team to prevent future occurrences. We appreciate you bringing these matters to our attention and hope for the opportunity to provide a much-improved experience in the future.
by A verified traveler
Posted 7 Aug 2023
Comment from Hotel Management
28 Aug 2023 by MP - Guest Relations Manager, Hotel Management
Hello Toni, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
by A verified traveler
Posted 29 Jul 2023
Neat area. Check in was easy. Dirty room with bed bugs. Shower never got warm. Has noisy ac units. All the furniture had stains.
Comment from Hotel Management
2 Aug 2023 by MP - Guest Relations Manager, Hotel Management
Hello Mitchell, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
by A verified traveler
Posted 27 Jun 2021 on Travelocity
Only if you must…crackers on the bed, hair all over, A/C barely works, switched rooms and experienced the same…
by A verified traveler
Posted 11 Jun 2021
by A verified traveler
Posted 22 May 2021
Area was shaft and people were coming and going all night didn't feel very safe
by A verified traveler
Posted 11 Apr 2021 on Travelocity
by A verified traveler
Posted 7 Apr 2021
Room was absolutely filthy. Trash left by previous occupant, empty water bottle, bottle cap and other refuse behind cabinet between beds. Broken towel rack in bathroom. Floor was not vacuumed. Greasy smudges on walls. Missing light cover and vent cover in bathroom.
Room number 114
