Ratings based on 121 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 May 2024
Das Hotel ist in einem super schönen Zustand und sehr sauber. Leider sind die Betten sehr hart im Zimmer und das Essen ist leider eine Katastrophe für ein 4 Sterne Hotel. Es gibt Buffet, aber das ist ganz spartanisch angerichtet und hat irgendwie null Geschmack, auch der Kaffee aus der Maschine ist grauenvoll (wir haben jeden Tag einen Frühstückskaffee bei der Hotelbar getrunken, der war sehr lecker). Bis aufs Essen und den harten Betten, war es trotzdem ein schöner Aufenthalt.
Comment from Hotel Management
13 May 2024 by Martina Bernobić Gaži, Hotel General Manager, Hotel Management
Sehr geehrte Frau Sandra, wir möchten Ihnen für das Schreiben Ihrer Kommentare über unser Hotel Sipar Plava Laguna danken. Es tut uns leid zu hören, dass das Hotel nicht Ihre Erwartungen in allen Aspekten unseres Angebotes erfüllt hat. Die Kommentare unserer Gäste sind für das beste Kriterium, um die Zufriedenheit mit dem Service, den wir bieten, zu messen. Bis zu unserem nächsten Wiedersehen senden wir Ihnen unsere besten Grüße, Martina Bernobić Gaži, Hotel General Manager
by A verified traveler
Posted 28 Aug 2023
Super place for the rest with children. Everything is comfortable. Our sea view was beautiful! We would like to come again😊
Comment from Hotel Management
30 Aug 2023 by Martina Bernobić Gaži, Hotel General Manager, Hotel Management
Dear Olga, thank You for Your valuable feedback! We are glad to know that our services made Your stay pleasant and that You will choose us again in the future. We are looking forward to Your arrival. Best regards, Martina Bernobić Gaži, Hotel General Manager
by A verified traveler
Posted 6 Aug 2022 on Hotels
Excellent service. Best cleaning lady and general manager.
Aquapark free of charge.
Paeking only 1 eur day
Comment from Hotel Management
6 Aug 2022 by Martina Bernobić Gaži, Hotel General Manager, Hotel Management
Dear Kamil, thank You for taking time to share Your opinion and your experience. We are happy to know that Your stay and the offered services were in line with Your expectation.Thank You also for Your kind words and compliments. It would be great to welcome You soon again. Regards and wishes, Martina Bernobić Gaži, Hotel General Manager
by A verified traveler
Posted 21 Jul 2022 on Hotels
Prijs kwaliteitverhouding zit niet juist, voor mij eerder een 3*** hotel. Ontbijt ondermaats. Geen mogelijkheid gehad om ligbedden te gebruiken aan het zwembad, handdoek-leggers zijn vanaf 6u ‘s ochtends in de weer om ligbedden te reserveren, om de rest van de dag spoorloos te blijven, hotel laat dit begaan. Kamers ook geen 4 sterren niveau, wel een heel mooi uitzicht!
Comment from Hotel Management
22 Jul 2022 by Martina Bernobić Gaži, Hotel General Manager, Hotel Management
Dear Steve, we are sorry to read Your negative feedback. Our main aim is to ensure a great holiday time to all of our Guests and we are really sorry to know that we were not able to achieve it. As I wrote in the e-mail we are staying at Your completely disposal and I sent You all my contacts. In case You want to give us another possibility please feel free to contact me. We are sending You our best regards, Martina Bernobić Gaži, Hotel General Manager
by A verified traveler
Posted 15 Sep 2021
The old city of Umag is only a short walk (along the coastline) away.
Comment from Hotel Management
17 Sep 2021 by Martina Bernobić Gaži, Hotel General Manager, Hotel Management
Daer Andrej, thank You for taking time to share Your experience at our Hotel and for the highest score. It would be a pleasure for us to have the possibility to welcome You soon again. Best regards from Umag, Martina Bernobić Gaži, Hotel General Manager
by A verified traveler
Posted 14 Aug 2020 on Hotels
Comment from Hotel Management
17 Aug 2020 by Martina Bernobić, Hotel Management
Dear Zvonimira, it is always a pleasure for us to get ratings like Your. Thank You for the high score and for taking time to share Your opinion with the other users.We are looking forward to Your next stay. Best regards from Umag, Martina Bernobić, Hotel General Manager
by A verified traveler
Posted 3 Oct 2019
Comment from Hotel Management
15 Oct 2019 by Hotel General Manager, Hotel Management
Dear Guest, we are realy proud to know that our services deserves a high 5 rating grade. Thank You very much for sharing Your experience. In the hope that You will visit us again soon we are sending our best regards from Umag. Martina Bernobić, Hotel General Manager
by A verified traveler
Családi nyaralás
Posted 27 Jul 2019 on HotelsMinden tökéletes volt.
Comment from Hotel Management
27 Jul 2019 by Martina, Hotel Management
Dear Gyorgy,
Thank you for taking the time to share such a great review of our hotel. Providing the highest level of hospitality is our number one priority and when our guests recognize this, it is the best praise.
I am very happy to know that we have enabled you to enjoy your stay at Hotel Sol Sipar for Plava Laguna.
I would like to thank you again for choosing Sol Sipar for your stay, where we look forward to hosting you again.
Yours sincerely,
Martina Bernobić
General Manager
by A verified traveler
Great hotel to explore the Istrian peninsula
Posted 24 Jul 2019 on HotelsOur stay was great. A very nice room with a balcony, and above all for me, facilities for handicapped. Umag is a great starting off point to explore the Istrian peninsula.
Comment from Hotel Management
24 Jul 2019 by Martina, Hotel Management
Dear Deirdre,
Thank you for posting your comment. We were very happy to read your positive review and are glad that we could contribute to making your stay at Hotel Sol Sipar for Plava Laguna a great experience.
Thank you once again for your thoughtful feedback and we are looking forward to hosting you again at our wonderful property.
With best regards,
Martina Bernobić
General Manager
by A verified traveler
Posted 24 Jul 2019
Nice room with view of the sea. Half board option was well worth it. Plenty of food and nice seating. Adriatic was right there and tennis was close as well.
Comment from Hotel Management
24 Jul 2019 by Hotel General Manager, Martina Bernobić, Hotel Management
Dear Guest, thank You very much for Your valuable feedback. It is nice to know that our services met Your expectations. Hope that we will have the possibility to host You again soon. Best wishes and best regards from the Sol Sipar for Plava Laguna. Martina Bernobić, Hotel General Manager
