Ratings based on 231 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from BURLINGAME

This traveler left a rating score only Posted 26 Sep 2024
4 out of 5
by A verified traveler

A nice place to relax

Posted 3 Jul 2022 on Hotels
It was a nice hotel with a lovely pool and excellent swimming spots around the sea. We did have some discomfort as the aircon in the room wasn't cooling and the room was quite dated, but overall our goal was to relax and we certainly were able to. There were nice restaurants within walking distance (the buffet was a bit average so we only had dinner at the hotel once) and it was easy to get in and out with parking. The staff were helpful and the spaces nice and clean.
Comment from Hotel Management
13 Jul 2022 by Hotel Coral Plava Laguna, Hotel Management
Dear Louisa , thank you in the name of the whole team for your recommendations dedicated to the hotel and it’s related services. We were really glad to read your positive impressions and it’s nice to hear that you enjoyed in all the charms that the destination offers. We thank you very much particularly for noticing efforts of our staff and cleanliness of our spaces. Your note regarding the aircon has already been taken into account as an effort to constantly improve our offer. We use this opportunity to invite you to another relaxing visit in our Hotel Coral where you can enjoy in all the surprises that we have prepared for our dear guests. Sending our best from Umag, Maurizia Blažević Hotel Manager
5 out of 5
by A verified traveler

Overall review

Posted 1 Feb 2022 on Hotels
Very good standard, great food and lovely staff. Just wished the opening hours of the gym and sauna was longer.
Comment from Hotel Management
21 Apr 2022 by Hotel Coral Plava Laguna, Hotel Management
Dear TIMOTEUS, thank you for taking the time and leaving your high vote about the stay in our hotel. It’s a great honour knowing that we fulfilled all your expectations. All your valuable comments will be taken into consideration, since every single guest opinion is more than important to us. Hope to welcome you back soon in the near future for another great stay. Best regards, Maurizia Blažević Hotel Manager
1 out of 5
by A verified traveler

Posted 5 Sep 2021
Definitely a huge disappointment. This is not a 5* property at all - rooms are in need of serious renovation, our bathroom was broken, lights in the room were broken as well. When we used the sockets next to the bed, it sounded like something was short-circuiting with the loud ticking noise. It was so loud that we couldn’t sleep. When we called reception to raise the concern, they said “we’re full, we don’t have ear plugs for you and we won’t send anyone to check”. So they basically ignored our complaint and never followed up with it. Food in the buffet was bland and quite bad, dinners were extremely disappointing. Luckily, we only stayed two nights in this terrible hotel
Comment from Hotel Management
5 Sep 2021 by Meliá Coral for Plava Laguna, Hotel Management
Dear Elizaveta, first of all, I am taking the opportunity to thank you for choosing our Hotel Meliã Coral for Plava Laguna for your stay in Umag, but also for the time taken to write your detailed feedback. All our guest`s comments are more than welcome since they are an important guiding line in the improvement of our services. We are always committed on offering to our dear guests great holidays and your compliments are our biggest award. So, we are sorry to see that we did not meet your expectations. Also, we sincerely apologize for any possible inconvenience and misunderstanding caused in our hotel. I would like to add that all your valuable comments until the last detail will be certainly taken into consideration and I assure you that we will reexamine the situation in details and act proactively within your feedback. This is also the reason why I would like to thank you once again for the feedback. We sincerely hope that you will give us a new opportunity to organize a new improved experience for you. Best regards from Umag, Elena Beletić General Manager
3 out of 5
by A verified traveler

Not 5* hotel, but 3*

Posted 28 Oct 2019 on Hotels
This is not a 5* hotel. The food was so average...when we ordered coffe in a hotel lobby they don't know to serve water with it....really 3* hotel.
Comment from Hotel Management
29 Oct 2019 by Melia Coral for Plava Laguna, Hotel Management
Dear TIHOMIR, Thank you for choosing our hotel as a destination of your holiday and for taking time for posting the feedback about the stay. We are very sorry to see that we did not meet your expectations completely. All our guest`s comments are more than welcome since they are an important guiding line in the improvement of our services and I can assure you that we will act proactively within your feedback. We sincerely hope that you will give us a new opportunity to organize a new unforgettable experience for you. Best regards from Umag, Maurizia Blažević General Manager
5 out of 5
by A verified traveler

Great for a few “down-days” of traveling.

Posted 5 Oct 2019 on Hotels
The buffet breakfast & buffet dinner package was perfect. The nearby Tennis academy may be if interest. And the paved area just before the water area was unimpressive.
Comment from Hotel Management
12 Oct 2019 by Melia Coral for Plava Laguna, Hotel Management
Dear Linda, Thank you for choosing our hotel as a destination of your holiday and for taking time for posting the feedback about the stay. Thank you for leaving us a high vote, the Meliã Coral team really appreciate the feedback. We are always committed on offering to our dear guests great holidays and your compliments are our biggest award. In the hope that we you will visit us again in our facility we send our regards! Kind regards, Maurizia Blažević General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2019 on Hotels
4 out of 5
by A verified traveler

A really nice stay

Posted 21 Jul 2019 on Hotels
The room was nice (no kettle facilities though, so spent £3 every time we wanted a cup of tea). The staff are lovely. It's so close to the sea. Sea/sunlounger area is good. We always managed to find a bed no matter what time of day we went. The food options were a large buffet selection (we were half board, so breakfast and dinner), a bar, a beach bar and a restaurant. A lot of options. Hardly any english-speaking guests, which was nice!
Comment from Hotel Management
4 Aug 2019 by Melia Coral for Plava Laguna, Hotel Management
Dear Anonymous, We always try to create a warm welcome for our guests so we’re really grateful for your feedback. Thank you in the name of the whole team for high vote dedicated to the hotel and it’s related services. It’s a great honour knowing that we fulfilled all your expectations. We use this opportunity to invite you to another visit. Maurizia Blažević General Manager
5 out of 5
by A verified traveler from San Francisco

Posted 21 Jul 2019
We stayed for 5 nights in the Melia Coral, Umag. The staff from the moment we arrived could not have been nicer or more helpful. The Hotel itself is beautiful with lovely designed interior and extremely clean room. The check in and out procedures are so efficient. Food was delicious but restaurant ‘s supervisor and all staff deserve special thanks. Overall a great place- we would definitely stay again.
Comment from Hotel Management
4 Aug 2019 by Melia Coral for Plava Laguna, Hotel Management
Dear Anonymous, We are always committed on offering to our dear guests great holidays and your compliments are our biggest award. Thank you in the name of the whole team for beautiful words dedicated to the hotel and it’s related services. It’s a great honour knowing that we fulfilled all your expectations. Hope to welcome you back soon in the nearer future for another great stay. Maurizia Blažević General Manager
5 out of 5
by A verified traveler from San Francisco

Posted 17 Jul 2019
The staff from the moment we arrived could not have been nicer or more helpful. The Hotel itself is beautiful with lovely large rooms everything you would expect from a 5 star hotel. The restaurant supervisor and staff deserve a special thanks!
Comment from Hotel Management
4 Aug 2019 by Melia Coral for Plava Laguna, Hotel Management
Dear Anonymous, Thank you very much for taking the time to share your esteemed opinion. We are committed on providing to our dear guests beautiful moments and a service of a high quality and we're overjoyed to recieve your compliments and appreciation. We’re really grateful for your nice words and look forward to serving you again! Maurizia Blažević General Manager
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