Ratings based on 54 Verified Reviews

3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2023 on Hotels
2 out of 5
by A verified traveler

Posted 21 Oct 2022
The hotel certainly has the quaint European feel, but there were too many things wrong for me to enjoy it. Wifi didn’t work at all despite me explaining to the reception how to fix it, bed and pillows are very hard and uncomfortable, and it is very easy to hear others in the hotel while trying to sleep. I’m typically not picky with these things, but I was very disappointed with my stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2019 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great Family-run Hotel close to inner city

Posted 9 May 2018 on Travelocity
Pros: Staff, location, breakfast, and pricing, along with the Swabian decor.
Cons: Plastic flowers all over the place--they make things look cheap.
Location: Buses run every 10 minutes to downtown, which is only 5 min. away. Also, there is a classy Italian hillside restaurant nearby that's worth a visit.
The hotel is family-run, cozy, and quaint--with a rustic breakfast room and comfortable rooms. The breakfast is plentiful and the staff most charming. Its location is great, only 3 stops by city bus from the train station and if you are lucky enough to get a room facing the front, you can even see the Ulmer Muenster.
5 out of 5
by Erin from Portugal

Great stay, perfect if working at university.

Posted 6 Apr 2014 on Hotels
I found this hotel to be very nice. It was well located for me because I was working at the University. It was an easy walk to downtown and a quick bus ride up the hill to campus. My room was nice, the breakfast simple but good, the wireless was fast and the staff friendly. It took a little while for the hot water to get to the shower but the nice hot shower was worth the patience. Highly recommend this hotel.
1 out of 5
by retired American couple from Raleigh N.C., USA

parking was a problem but only the first night

Posted 10 Oct 2013 on Hotels
This place was excellent, but the promised parking can be a problem. They do not have enough parking in the parking garage owned by the hotel to fit all the guests;so first come, first serve. We checked in about 5 or 6PM, and the parking garage was FULL;so we had to scramble to find a place on the very busy street out front where you can park in the "blue zones," but just 7PM until 9AM;however, the next morning of our 3 day stay, there were places available in the garage due to checkout's, so we left our car there undisturbed for the remainder of our visit.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Ein rundum gutes Preis-Leistungsverhältnis, wir kommen bestimmt wieder!