Ratings based on 130 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Location and facilites
by A verified traveler
Posted 25 Aug 2024
Great value and location. Staff and housekeeping did not speak English very well.
by A verified traveler from Solebury
Posted 30 Jul 2024
Very good food - not “Hotel Food”!
by A verified traveler
Posted 24 Jul 2024
Rooms are clean. Has a Japanese restaurant. Lift.
by A verified traveler from Valrico
Posted 18 Jul 2024
A very nice hotel to stay at for a reasonable price. The location is great. Most of the main tourist spots are walkable from the hotel. Close to several shopping centers with good choices in food. Enjoyed by stay at the hotel.
by A verified traveler
Posted 18 Jul 2024
I'm not happy with my stay.. the room was non smoking but smelt like cigarettes.. the shower and bed also sucked. The staff were very rude, like frowning at me with a resting bi*ch face and speaking to me as if I was a child and kept asking me what room I was staying in as if I didn't belong there.. The only staff who spoke respectfully and smiled maybe a little was the managers. I could hear the family next door through the walls.. The breakfast was good but again rude staff... ohh then when I went to check out they like required me to stay and wait in the lobby until the security officer checked my room, which caused my taxi to wait and overcharge me. HORRIBLE EXPERIENCE. Never again will I stay here. It's not worth the cost mainly due to the horrible treatment from staff. I expect to have high quality service when I stay in hotels.
by A verified traveler
Posted 15 Jul 2024 on Orbitz
Great hotel
by A verified traveler
Posted 13 Jul 2024
Central location and walkable to a lot of things nearby.
by A verified traveler
Posted 8 Jul 2024 on Hotels
I very much enjoyed my stay. The staff were extremely helpful from beginning to end. I could exchange money for local currency, buy a sim card and moreorless do anything I needed at the hotel. They even helped me to book theatre tickets. The breakfast room was a bit crowded, but it was still very nice. The only real downside was that I took a couple of things from the minibar, but the room keepers didn't replace them, and that meant that I was charged for things I didn't take the next day because they were 'missing'. This led to a confrontation on the last day when the receptionist explained that certain things had been removed from the minibar since I had payed the bill, but as I hadn't taken them (they had never been replaced from previously) I objected. As the receptionis was just a new assistant who had been told that was the policy, it wasn't his fault, and I didn't want him to get in trouble, so I payed anyway, but the hotel should change this policy.
Other than that small problem at the end of my stay, this was one of the best hotels I've stayed in.
by A verified traveler
Posted 20 May 2024 on Hotels
