Ratings based on 61 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2020
Great hotel i have stay,nice, recommend for family holiday...
by A verified traveler
Posted 11 Jan 2020
Stayed here as it was close to train station. The efforts of the lady at reception was exceptional. Her English was brilliant but her help in organizing a driver to Black Market and to Train Station was very much appreciated. It must be her business as she cared so much that we had a good stay.
Thank You.
Comment from Hotel Management
11 Jan 2020 by Soko, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Your Sincerely,
Tsolmon A
by A verified traveler from Malacca, Malaysia
Posted 9 Nov 2019
The hotel is within a 10 min walking distance of the train station & within a 5 min walking distance to the main Peace Avenue road....
I booked a standard room, which turned out to be a spacious 1 bedroom.
It had a separate living room..... the room was well furnished & the bed was super comfy.
The bathroom had one of those massage shower cubicles, but none of the water jets were functioning. Even the hot water was a little iffy, coming out either boiling hot or cold. The washbasin was inaccessible because the shower cubicle was too close to it & could only be used from the side. The bathroom was the spoiler in an otherwise pleasant experience.
Sarah, from the main desk, deserves special mention, as she was very helpful in giving me suggestions of places to visit & helping me find a local SIM for my hotspot device. She also organized a great day trip out for me to the Chinggiz Khan Statue Complex......
Comment from Hotel Management
13 Dec 2019 by Tsolmon, Hotel Management
Thank you for taking the time to write a review.
Many Thanks.
Best Western Gobi's Kelso ,
by A verified traveler
Good experience
Posted 7 Nov 2019 on HotelsThe location is very close to the railway station, but I could walk most anywhere in Ub within 3km. Free breakfast at the hotel's table service restaurant. Very helpful receptionist who spoke Chinese and English. The only surprise was that the water was in the shower was a little dirty. Maybe this condition is normal in Mongolia, but could easily be fixed with a water filtration shower head.
Comment from Hotel Management
13 Dec 2019 by Tsolmon, Hotel Management
Thank you for taking the time to write a review.
Many Thanks.
Best Western Gobi's Kelso Team.
by A verified traveler
Posted 5 Oct 2019 on Hotels
Comment from Hotel Management
28 Oct 2019 by Tsolmon, Hotel Management
Thank you for taking your time for the review.
by A verified traveler from Lake Havasu City AZ
Posted 1 Oct 2019
Staff and property very good. Just a little out from everything for night life.
Comment from Hotel Management
28 Oct 2019 by Tsolmon, Hotel Management
Thank you for taking your time for the review.
by A verified traveler
Posted 12 Sep 2019
Nice hotel in Ulaan Bator, very close to train station and easy to get there for early morning departures. Friendly and helpful staff. Rooms old but large and clean. Nice showers
Comment from Hotel Management
28 Oct 2019 by Tsolmon, Hotel Management
Thank you for taking your time for the review.
by A verified traveler
Posted 25 Jul 2019 on Hotels
Comment from Hotel Management
25 Jul 2019 by Tsolmon, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 13 Jul 2019
Our room was nice. The overall property needs updating.
by A verified traveler
Dated hotel
Posted 7 Jul 2019 on HotelsThe receptionist was friendly spoke English quite well, but apart from that our experience at the hotel was poor. The carpet was worn, the fridge didn't work (which our receptionist was aware of prior to us telling her), the water in the shower didn't get beyond lukewarm, and overall the hotel felt poorly maintained.
We booked this hotel because we thought we'd be able to walk to the train station in the morning, but the infrastructure between the hotel and the train station wasn't good, so we ended up just taking a car.
We probably wouldn't stay here again.
