Ratings based on 31 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
Staff was limited. Free breakfast was awful. Room not clean. Please choose another hotel
by A verified traveler
Posted 23 Aug 2024
Our room was huge! We were upgraded to a suite so we had more than ample room to stretch out. Bed was comfy and bathroom well-appointed (no skimping on the marble, that's for sure.) However, although they've made efforts to keep things up, the carpet was in pretty sad condition to the point I felt reluctant to put anything clean on the floor. Red wine stains throughout the room and pretty grunge-y around the edges. Please replace, Bishrelt.
The complimentary breakfast was excellent with good choices and the front desk staff were very helpful. Overall, a great value for the money and we had a good rest after a very hectic two weeks out on the steppe. Would stay again.
Comment from Hotel Management
11 Sep 2024 by Hotel Manager, Hotel Management
Dear Value guest,Thanks for your review. All of our staff always welcome you. We are looking forward to seeing you again. Best regards,
by A verified traveler
Posted 31 May 2024
This is a great neighborhood.
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Thanks for your review. All of our staff always welcome you. We are looking forward to seeing you again.Best regards.
by A verified traveler
Posted 2 May 2024
The hotel doesn’t look like much from the outside but inside it is beautifully decorated! The rooms are spacious and well equipped with a mini bar and toiletries. Unfortunately the adjacent restaurant “The Embassy” doesn’t stay open late enough for dinner but there are plenty of great options within walking distance.
Comment from Hotel Management
10 Jun 2024 by Hotel Manager, Hotel Management
Thanks for your review. All of our staff always welcome you. We are looking forward to seeing you again.Best regards.
by A verified traveler
Posted 26 Jul 2022 on Hotels
Stayed for 5 days. Room was spacious, clean and nice, carpet and bed was comfortable. Somehow toilet had no toilet brush, did not know how to clean it after lol. Breakfast was so so. All in all it was good.
Comment from Hotel Management
5 Sep 2022 by Tuvshuu, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 26 Sep 2018
Comment from Hotel Management
26 Sep 2018 by Nazym. Kh (HM), Hotel Management
Dear Guest
Thank you for your feedback.
We appreciate your review.
by A verified traveler
Home again
Posted 23 Sep 2018 on HotelsMy go to place in Ulaan Bataar, I come about once a year for the past ten years. Property improves each time. Staff remembers me.
Comment from Hotel Management
26 Sep 2018 by Nazym (H.M), Hotel Management
Dear Cj Armstrong,
We are absolutely overwhelmed by your wonderful review and delighted to know that our improvement.We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you!
You can rest assured that there is a warm and friendly welcoming awaiting you, together with the improving standard of service and care on your next visit to Bishrelt.
Yours sincerely,
by A verified traveler
Always good to be home
Posted 18 Sep 2018 on HotelsI am here doing training with Mongolian Scouts.
Comment from Hotel Management
26 Sep 2018 by Nazym. Kh (HM), Hotel Management
Dear Cj Armstong,
Thank you again for choosing us to stay. We are extremely happy to welcome you back to Bishrelt. By the way you look great with Mongolian traditional Deel.
See you next year.
Yours Sincerely,
by A verified traveler
Excellent for the price
Posted 29 Aug 2018 on HotelsExcellent hotel with antique atmosphere and reasonable price.
Comment from Hotel Management
31 Aug 2018 by Nazym. Kh , Hotel Management
Dear Nam Chil on,
Thank you very much for your lovely review of Bishrelt hotel.
We sincerely appreciate your comments and look forward to welcoming you back at Bishrelt in the near future.
Yours sincerely,
Recommended
for Everyoneby A verified traveler from South Australia
Nice accommodation but the Restaurant a disaster.
Posted 13 Dec 2017 on LastminuteBar and restaurant staff were poorly trained with no idea about “Customer Service”.
I ordered a soup to be followed by a Steak dish. Both delivered at the same time. Soup was inedible. Steak and accompanying vegetables were stone cold. Getting service or a reponse was almost impossible. Staff spent more time talking and dealing with their own issues rather than deal with customers. Would use Accommodation again but would not waste any of my money in the restaurant or bar.
Comment from Hotel Management
7 Feb 2018 by Altangerel, Hotel Management
First of all I would like to apologize to you that we delivered poor service which is not acceptable anywhere.
And I would like to thank for your valuable review which helps us to improve our service quality. Absolutely, it is our fault that we could not deliver what you expected during your stay. And all the failures were not that difficult and were very simple to be completed by us. As soon as I read your review, I had instructed & trained my team accordingly not to repeat those failures. Since then we improved our service & implemented a management by walk around.
Once again thank you very much for your valuable review.
With best regards,
Altangerel.P (General manager)
